DO NOT DO BUSINESS WITH PLATTNER FORD OF LABELLE! - Nick Zaremba
DO NOT DO BUSINESS WITH PLATTNER FORD OF LABELLE! They’ll take your money and show nothing for it!!
Story time, so May of 2024 I was looking to order a new Ranger Raptor. I saw that LaBelle Ford (Plattner) had 1 allotment for an order so I decided to bring my business there. We agreed on the specs on the truck and a sale and I gave them my $500.00 deposit to have it ordered. The Salesmen told me it would take about 8 months to have built. The 8 months comes around and I hear nothing from them so I call Stephen the sales manager to check on it, he knows nothing so if it but says he’ll call back with an update. Again I hear nothing from them no call backs but life gets busy. Finally 12 months goes by and it’s May 2025, surely it must be finished or close to being finished by now it’s 4 months past the expected time frame. I call and talk to Stephen the sales manager again, he proceeds to tell me that they use a middle man” to take the orders and have them sent to Ford to be built but guess what, they NEVER SENT THE BUILD INTO FORD!!!!!! So LaBelle Ford took MY MONEY in good will to have a truck built that I waited a year for and was NEVER even ordered. On top of that Stephen said it should take 7-10 business days to get my money back. It’s now July and the new sale manager Jason Katz has done NOTHING to get my money back to me and can’t even reply to an email. PITIFUL! I’ve made a complaint with Ford corporate, buyer please do not do business with this dealership they operate with bad business practices and business ethics.
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