1 INFINITI Dealer near 46410near 46410

Feb 5: I emailed requesting the e-price and received a - jennifer.palsgrove

Feb 5: I emailed requesting the e-price and received a prompt quote of $29,495. (Have email. No Protection Plan mentioned) Feb 6: Michael sent requested videos the next morning; I loved the car. I asked for an out-the-door figure and explained I’m in Gallatin, TN and would either pay for shipping or drive to pick it up. Evening Feb 6: I received the proposal, which included a $2,000 “Protection Plan.” I immediately asked for it to be removed. Michael said he would work with management to remove it on Feb 7 - next morning. Feb 7: I was told the Protection Plan could not be removed because the “deal wouldn’t make sense.” Both Michael and Anthony stated I could decline the plan, but the dealership could decline the sale if it didn’t make sense. Evening Feb 7: They sold the car a few hours after me pleading for them to remove the protection plan. They posted the sale on social media. My concern is simple: if the vehicle is advertised and quoted at $29,495, it shouldn’t be assumed every buyer will accept a $2,000 add-on—especially since I clearly stated “no add-ons” in my initial communication (where I provided my name/address for the order). I have EVERYTHING documented. I’m just trying to purchase a reliable, low-mile vehicle as my daughter graduates in May and will be in college this fall, and I’ll be traveling often to visit her. Lets talk about it and make a difference: https://www.facebook.com/share/p/1FenXGsFPU/

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