13 Ford Dealers near 62914near 62914

Andy zieba was absolutely the best car salesman that I’ve - grammer77

Andy zieba was absolutely the best car salesman that I’ve ever dealt with, he had been keeping in touch with me for over a month on what you guys had and what I’d be interested in, he knew I was partial to tundras and had everything taken care of before I even got there. It was the fastest experience I’ve had buying a vehicle and painless. I’ll come back again here soon when we’re ready to trade in my wife’s cars.

I had the worst experience with this dealership the owner - cecelia.whitehead

I had the worst experience with this dealership the owner is not a very nice person, but our salesman was great and very helpful.

They will sell you a "Lemon Law" buy back car without - bbrads53

They will sell you a "Lemon Law" buy back car without actually telling you and then want you to take the loss....Quote from a person that they sold a lemon law car too..."On 12/12/22, my car was towed to Mtn. View Ford Lincoln. I was told by them that the car was in horrible shape, that it should have never been sold due to the previous history of problems." Let the buyer beware....

The service time was great. - dtomlinson007

The service time was great. Them getting me in quick was great. The staff was awesome.

Excellent experience. - Sarah

Excellent experience. Casey made our new truck purchase super easy and we absolutely love the truck. We had looked at trucks at other dealerships but ended up getting a better price and better customer service at Lutesville. We've received check-ins after the sale to make certain we are happy with everything. Couldn't be happier with the experience.

We had the very best experience buying a Ford Expedition - thamom

We had the very best experience buying a Ford Expedition from this dealership! There was no high pressure, no hidden fees, just very patient with us when we were trying to decide between a 2024 and a brand new 2023. We highly recommend the staff! We really like our vehicle and would certainly buy from them again. Thanks for a great experience after a horrible experience in Jackson, TN!

The BEST Dealership Around - PaulaP

The Service Dept at Bud Shell always makes me feel like I'm their only customer. I get my Fusion serviced here & they really take care of my car. Every time I'm there, they wash my car. That really means a lot to me.

Recall - Martin2018

Service was quick and easy. We set up and appointment on Monday morning dropped it off that afternoon and picked it up the next day. Thanks

warrenty repair - leaky pan

Absolutely the worse dealership for service. I scheduled an appointment for leaking oil pan and blown rear shock. They ordered a gasket for the oil pan leak and a shock, which took over 3 weeks to get. Did not call to schedule appointment, so I called them after about a month. I was told 5 weeks till I could bring in for repair. That appointment was cancelled and quickest I could bring in was 3 weeks later, Memorial Day weekend. So this service department is either so understaffed they don't have a mechanic or they do not want to do warrenty work. 3 monthes to schedule a repair......really??? Called Van Drunen Ford, they had the parts, and scheduled the repair in 2 DAYS! Unfortunately the Bob Harper Ford did not see the BIG CRACK in the oil pan which also had to be replaced. I would NEVER refer to this dealership!

Poor customer care! - Myreview

Why would you sell a vehicle that you, the dealership, alter that will not pass a state inspection. Then when the customer confront you then you tell them to leave.

Actual price higher than advertised - Jon Edmonds

Looked at a used navigator advertised for $11,996 on the website. Emailed salesman asking if there were any more isues before i drove TWO HOURS to get there. I looked at it, drove it and sat down to work out deal. They dropped their price $96.00, had a printout handed to me which had taxes d.o.c. charges( which taxes are my responsibility at dmv. And theres NO doc charges) adding up to nearly $14,000!!!!!! So I drove ALL the way there for absolutely a ripoff! I WOULD N E V E R E V E R GO THERE. THEY LIE!

My husband and I had an excellent experience at Purchase - kbell42001

My husband and I had an excellent experience at Purchase Ford. We were treated respectfully and not pressured to purchase a vehicle.