17 Ford Dealers near 64862near 64862

First- I’m the guy that buys a used Mazda 3 from a Ford - Smillie87

First- I’m the guy that buys a used Mazda 3 from a Ford dealership. Guru found me a sweet unicorn of a maz 3 6 speed hatch and I couldn’t reach out fast enough. Tyler answered my txt on his day off from his house. He was quick to shoot me over a video description and any details the next day. The process was seamless- and living over 4 hours away, the dealership had staff deliver it to my house (very lovely couple btw). Every story has its negative, so the low down was a a few things came with the vehicle that weren’t described. Mind you, these are hazards of buying a vehicle remotely. Regardless, after a months worth of playing phone tag and communication issues with schedules, the owner of the dealership reached out to talk to me about any issues I have had. This example shows how deep James River Ford really cares about discussing any issues or making anything right that a customer might have. Within 12 hours of the owner calling me, any issues were mitigated. This place really puts the customer first- because they understand for most people a vehicle purchase is a gigantic financial step. Please give this dealership 3,4, maybe even 5 looks at every car they have. Whichever you choose know that they will make sure your taken care of regardless of any issues or preferences you have. Thanks again James river - my experience with you and your dealership made an impact when you went the extra mile to be impactful to a customer. I will be buying a 3/4 ton truck in the next few years and I will absolutely drive 4 hours to get one from them!

Looking for a Maverick pickup and they have very - JimD

Looking for a Maverick pickup and they have very accommodating even though They are not available

I could not have had an easier experience than working - nataliebeitzell

I could not have had an easier experience than working with Brody! I sent an availability request and within a couple hours, I was at the dealership and he had the car ready to test drive! He listened to any concerns I had and was very kind. I'm very glad I had him to help me along with the purchase.

Brian Hinkle was outstanding in getting the car we wanted - Debjo1958

Brian Hinkle was outstanding in getting the car we wanted and getting the financing ready. We in and out in 2 hours. Definitely will be back!

Bryant Venson Did and excellent job at making my car - THENSON1177

Bryant Venson Did and excellent job at making my car buying experience easy. Didn’t have the car on his lot but got it there in one day and we drove it home. Would definitely recommend him and will be calling on him in the future for my next vehicle.

great customer service experience - derrickpadilla34

great customer service thank you jimmy dale for the great car and his boss and the rest of the employees we will be lifetime customers

Repair on truck - Cocopop

Was having issues with truck shifting in from 35 to 40, Was tested, ordered a few parts and a day later truck was running smooth as new again. Very smart and super nice service team that works together and understands the process and customers.

oil change and tire rotation; rear brakes redone - shorner

Had oil changed on Wednesday, I think, and scheduled the brake work for Thursday. Dealership was kind enough to deliver vehicle to my work site. When I took the car out Friday morning, I was a bit unnerved to find a lug nut on the floor of my garage. I checked all the lug nuts on the vehicle, and they seemed to be fine. The service manager checked with the technician, who said a nut was missing when the car came in. My guess is the nut was loose from the tire rotation two days earlier and came off sometime between the oil change and the brake job.

I bought a 2017 Ford F-150 XLT from Kevin. - diegor12

I bought a 2017 Ford F-150 XLT from Kevin. I was out of state in Nevada and the process was speedy and overall a great buying experience with right prices.

Great people and dealership - Calvin B

I had a great experience dealing with Michael Alexander as my salesperson. I had bought from this dealer about 4 years previously and both times they were great to work with.