3 Jaguar Dealers near 78703near 78703

We have just had a most wonderful experience with JLR - chefdevo.dc

We have just had a most wonderful experience with JLR Austin on 5th Street. The entire staff was great; however, I would like to highlight three individuals who displayed exceptional professionalism and customer service: Jessica Kim (Finance Officer), John Sarantidis (Service Manager), and William Kirk (Sales Representative). This was not just a one-day occurrence. This started over six weeks ago when we got a phone call from John about our car needing some work. My wife and I decided to talk with John to see what our options were. Unbeknownst to us, John had already contacted William to work something out. When William got involved, things moved into a new gear. He began combing through their inventory to find a way to get us into a new car. After finding a vehicle that worked within our budget, William brought Jessica into the mix. She did a tremendous job finding us the right bank for our financing. On the day we took ownership of the vehicle, the team made us feel like VIPs. The car was prepped to perfection, and the hand-off was seamless. We couldn't be happier with our new ride or the world-class treatment we received at JLR Austin

Read More

Amazing service from Thanos and the team! - will.davie

Amazing service from Thanos and the team! Thanos was incredibly responsive to my many questions, provided all the necessary documentation without being requested, and could answer all my Range Rover specific questions without having to consult a manual. When I picked up the car he spent a long time talking me through all the functions, and set up the infotainment and user preferences for me. Previously I had an Escalade that I bought from Sewell Cadillac in Houston - I remember saying to my wife that I didn't know what car I would buy next but I knew I'd buy it from Sewell. I appreciate the level of service, the staff knowledge, and more than anything else I find everyone I deal with to be trustworthy, which is not the case in many dealers. My Escalade was stolen, I was looking for a Range Rover, I didn't know that Sewell had a Land Rover dealer so I looked online. I was really pleased to find a link on the Land Rover USA website. Thano picked up on the first call and looked after me throughout the process. It's not often that buying a new car is a pleasant experience, but this time it was. I cannot compliment Thano enough, I guess you've realized that by now.... His level of service, knowledge and attention is what will bring customers back for their next car and the car after that. Thank you, Will Davie.

Read More

Very helpful and went out of their way to make sure the... - wh2tby

Very helpful and went out of their way to make sure the car was right for me and I was happy. Price negotiations were friendly and no undue pressure was placed on me to close the deal. The purchasing experience was one of the best that I have experienced. The only reason I did not rate them a 5 for all categories was that they failed to contact me on the availability of a part that is needed to fix a fit and finish issue. Unfortunately they also had to tell me that could not give me a delivery date either. This is rather lax. However they are always friendly and helpful when I call. The car has only had some rather minor fit issues (3 of them) and a single irritating squeak. The squeak and all but one of the fit issues was rectified without any issues. I await the missing part and the fixing of the remaining issue. Overall, Charles Maund Jaguar have given me a pleasant introduction to the Jaguar ownership experience but need to be a little more attentive on the service side.

Read More