Do not buy here and do not take your RV or camper here - Dolphin-leopard
Do not buy here and do not take your RV or camper here for maintenance work. This has been a disaster. We had our camper a little over a month and took it out on 2 short trips, overnight for the first run to work out any kinks and 2 nights the second time. Well our slide out started scraping the ceiling and the toilet was leaking water on the floor. So we took our brand new camper back to them for maintenance work. Told it should only take 2 weeks. They didn't even contact the manufacturer during the "2 weeks" to authorize the work, we know because with their run arounds we called the manufacturer ourselves and found out apparently we aren't the only ones who have called to figure out what's taking so long. Took them months to get the manufacturer what they needed to approve the work. Supposedly because they only have 1 maintenance approved worker! Are you kidding me! Took them 4 months before we finally got our camper back today only to find the brand new toilet they installed stained with xxxx and xxxx and xxxx all over the seat 🤬 our black water tank 1/3 full which we flushed, rinsed and emptied before taking it to them. Who knows what that nasty worker did in our camper. And the only thing they can tell us is "they have no explanation for that" are you kidding me! We will be calling the manufacturer to let them know the kind of work this place does and possibly taking this further. They don't care about this and are doing nothing but running my husband's complaint to the manager. We will not be taking our camper back to them and will contact Grand Design for a new manufacturer warranty approved place to take it for any further work. We will also make sure everyone knows to stay clear of this place. Completely unacceptable and disgusting.
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