Amazing Sales Consultant! - shenellelaverne
Gus was very helpful and gave us honest info about the used car we purchased. Not only is he a good sales person but a man of God which reflects in his demeanor. My husband and I will buy here again.
Excellent Service - COLUMBAN AH LI
Every visit to the Honda of Burleson, I have been satisfied with every single thing that the employees have done for me. Great deal, friendly, everything is clear, smooth and fast.
My experience at Rusty Wallis was great. - firstname.lastname@example.org
My experience was great. Our salesperson Kevin Harper was excellent. He listened to what we want and found just that. Kevin also respected the fact that we had a budget. Kevin found the car we wanted and stayed within the range we asked to stay in! I would definitely recommend Rusty Wallis and Kevin Harper.
AWESOME EXPERIENCE - SHANNON33ROCKS
AS A FIRST TIME BUYER I WAS HESITANT TO STEP FOOT IN A DEALERSHIP DUE TO THE PUSHY NATURE OF MOST SALESMAN. BUT AT VANDERGRIFF HONDA NOT ONLY WAS GT (SALESMAN) NOT PUSHY BUT HE IS PATIENT, PERSONABLE AND MADE SURE THE CAR HAD ALL THE FEATURES I WAS LOOKING FOR. THE ENTIRE STAFF WAS AWESOME! AND I WOULD DEFINITELY RECOMMEND THEM HERE ON OUT.
Would Highly Recommend! - scribsquad
Overall very pleased with experience! Harjit has sold our family cars for 17 years, and we have always been thoroughly satisfied. Great service and great staff! Cannot recommend enough!
Tim Tran is Awesome - jay619
Tim has been my service rep multiple times for two of my vehicles. He has always been professional, quick, informative, helpful and delightful to work with. You need more hardworking individuals like Tim. Other areas of this dealership could use some work, but he makes each service process a delight. Thank you for your excellent service.
Awesome! - J.J.L11
Everyone was so nice and friendly! Albert Garcia was awesome!! He got me in a 2017 Honda Civic in now time! Paul was great too! They explained everything and I drove away in 2 1/2 hours! Thanks y'all!!
Sales and Service - Jamckee
I have never had a bad experience at Orr Honda of Paris. They are always more than willing to do their job with maximum efficiency and very friendly. I would recommend anyone to come and at least give them a chance.
Great experience! - David
We came in to purchase a new CR-V EX for my wife. We had the pleasure to work with Giovanni, he went above and beyond our expectations to make sure we were satisfy with the car. All the team at Lute Riley Honda was knowledgeable and nice would definitely recommend this place and Giovanni to all my friends and family!!!
Amazing - Firoz Mahiyat
I had bought cars in the past from other dealers but this dealer was the best I had so far. All employees were really helpful and friendly. The salesman I worked with, whose name is Donnie Muennink, was the best I have ever worked with. He explained everything thoroughly and helped with every detail which helped me in the car picking and buying process. It was a smooth, quick and easy process to go through. If I ever plan to buy a car in the future, I hope to come and work with him again.
Made an appointment and no assistance provided! - eyedodge
We made an appointment for a test drive with Alec Baldwin, and he didn't show after we waited for 30 minutes. What a waste of our time! The receptionist never informed us of this...she was too busy shopping for shoes online.
Dishonest - Ddvorakjr
They have all the "ratings" from several car buying services. Truecar, USAA, Costco, and the like. I dealt with Chris Wilhaus. What a joke. They'll only sell you car with $3000+ of dealer option accessories. Buyer beware! They're SCAMMERS!
The worst customer service I've ever seen !! - You suck!
My father took his car there to get the brakes done. He was towed it to be about $400 bucks.
After he for sometime. no one came out and told him anything about his car. Apparently they fixed the recall on the passenger side airbag without even letting him know that's what they were doing. They notify them when they took the car down that they still needed to do the breaks and that he needed a bunch of other stuff done and it would all cost him $900. When he just wanted breaks the guy was making him feel like he had to do this and was aggravating my father. which he's is up in age let's just say 70 I had to step in and calm my father down. I ran his car back up there and was asking questions and just kept getting runaround I told them that's where they wanted the car fixed to be fixed and I would pay for it they Told me it's going to be around $500 well they had some kind of coupon and it came under $500. But the manager of this location is so distance from any of his customers he's just there for a paycheck I watched employees as I waited on the car to be fixed walk around play on their phone play video games and watch movies I'm sorry I worked for companies were if you didn't have your job to do there is something else for you to do that could've been moving cars I know about down time but that all was crap. I've called Honda accord Honda's customer service I've written bad reviews I am going to keep doing this to get the information out there about this dealership
The regional Manager for this location was supposed to contact me after I talk to one of his assistance and I have not heard from any of them so to me this place is just totally unprofessional. I would keep away and not buy a vehicle from these people if you want to hundred there's plenty of other good dealerships out there
Horrible service - romanitawhitaker
This dealership is HORRIBLE! The sales representatives and managers are unprofessional. They pretend to care about providing you a reliable car but i found that not to be true. I put a down payment on a car and when i drove it home the car was a piece of trash. I literally had body cramps from trying to keep the car on the road. DO NOT PURCHASE\Lease from this dealer. I will NEVER recommend anyone to this dealer.
Pre-Owned with bad paint job - lizcolunga
I purchased a pre-certified 2012 Honda Accord EX-L at the end of 2014. I thought I was getting a great deal and the car only had 31K miles on it. Six months after, the manufacturer battery died so I had to buy a replacement, as it was not covered by warranty.
I recently took car in for the airbag recall and while it was raised up, the tech advised me that the front bumper had been repainted and said it was a poor job. The car also has some heavy scratches on the driver's door that were touched up when I purchased the car. Of course the car was very shiny and polished when I bought it, but now that poor paint job and touch ups are starting to show. Now I feel like I got taken.
Sales and Leasing Consultant
Rusty Wallis Honda