My experience was a smooth process. - Jamie Haynes
I found the car I wanted at this dealership online. The car was ready for me when I arrived. Mr. Collier was very kind and knowledgeable.
Outstanding Customer service and Honesty! - Hondalover15
5 stars to Huggins Honda. Stood by their word, which is rare these days. Gave me a price right up front and it didn't change a penny! WIll be sending anyone I know looking for a vehicle to them! Thank you again Tracy at Huggins for making things painless and easy.
Great service - Stephanie Mills
Thank you Tim Bae for making it easy to buy the new car my family was needing. Geoff Black did a great job walking us thru the paperwork.
Highly motivated to get me in a great car! - Cofeman
My 2007 Honda Fit was needing a couple of thousand dollars in repairs, and I decided it was time to trade it in. I'm a believer in buying a late model used car, but being a Honda man, I decided to go to a Honda place. Hau Le met me at the door, and it was clear from the beginning he was highly motivated in getting me in a car that I liked. Hau is an enthusiastic and cheerful fellow, and he listened seriously as I explained that I was wanting to trade in my car and make a payment of $200 or so per month. Hau took my parameters seriously and went searching for inventory that fit. He asked me if I'd be open to a Hyundai Sonata, and I said sure, and when he pulled it up and I got in, I knew this is what I wanted. He made me a deal that perhaps didn't knock my socks off, but did seem pretty darn fair considering the parameters I laid down. I ended up with a $300 monthly payment, still no extra down payment beyond trade-in. I'd like to have had a lower payment, but I don't hold that against them. In the end, I'd have to say it was pretty fair, and to expect less with no down payment probably would have not been realistic. The business manager was fast and efficient, and he didn't waste my time trying to sell me a bunch of sucker deal warranties. I was in and out with a new car in just over two hours. I think that's pretty hard to beat! Overall, I really thought Hau and the gang went out of their way to make this a good experience, and I see why Vandergriff has been around for so many decades now! I highly recommend you visit, and that you ask for Hau Le!
Great Service! - JordanFiveOh
Zach was great to work with when purchasing my vehicle and dealing with the trade in of my old vehicle. The process was smooth and I even got to eat some tacos for lunch! I would come back here to buy again.
Oil change - Godlymind
Love my McDavid dealership in Frisco
Always excellent service for me
AJ your the best at putting customer needs first!!
Excelente servicio AJ
Best first experience - Proshi
Thanks to Albert, we were able to purchase a very nice vehicle with ease. Throughout the whole process, Albert was patient and kind. He had extensive knowledge of all the vehicles we had been looking at, and he knew exactly what kind of car I wanted. Honda was where I received the best customer service and I will definitely be coming back in the future as needed and will be recommending this place to my family and friends. :)
Sales and Service - Jamckee
I have never had a bad experience at Orr Honda of Paris. They are always more than willing to do their job with maximum efficiency and very friendly. I would recommend anyone to come and at least give them a chance.
Darrell Jones - BEST SERVICE ADVISOR!!! - Madrcatz
Darrell Jones - BEST SERVICE ADVISOR!!!
(The only & main reason I get my Honda serviced there. He is the Best at his job & I love his customer service. I am looking to buy another Honda soon there)
Darrell Jones from Honda of Denton has ALWAYS helped me. He is the BEST at what he does & I will continue to service my vehicle & buy another vehicle from there but ONLY if Darrell Jones is employed there. He is a Diamond in the Rough per say & great person.
Darrell use to work at David McDavid Honda in Irving but he is now at Honda of Denton. Darrell's customer service is phenomenal that I literally have followed him to Honda of Denton. Keep in mind I live in Dallas, TX. & my commute to Honda of Denton is about a 45 minute drive to get there. But since Darrell is there I don't mind driving a little further to get A-1 service from him.
He always is so helpful. Darrell goes over and beyond to help me with my Honda.
It would like to personally speak with the Manager in the service department I really need to express myself to him about his facility & employee.
Darrell Jones you are the BEST!!!
Thank you so much!
Good Experience - Fit2016
Andrew did a good job on describing the features to me. They also contacted me as soon as my all weather floor mats arrived and it was a quick process to have them installed.
My best experience yet as a Honda owner!! - Elicia G Hinners
Omar Alvarez - - a big THANK YOU for your patience and understanding and making this Honda owner a happy one! Went to buy a preowned Honda and drove out with a new one!! You are awesome - - my parents love my car and may be giving you a call!!
I will always return to this dealership!!
Beware, make sure you get what you pay for! - honestyisbest
BEWARE!! First, let me explain that we have used Honda Cars of Rockwall dealership's service department numerous times in the past 3 years, spending thousands of dollars on car repairs. So, decided to purchased a used car for our children from them. Before we picked up the car, we paid to have a new set of 4 - 60,000 mile tires installed on it, as clearly printed on our sales invoice. Promptly the car was driven out of state and delivered it to our kids for their use while attending college. We simply trusted that the dealership had given us the tires WE PAID for. Recently, I discovered that the tires they put on the car were the lowest quality 40,000 mile tires available, which have now been discontinued!! Our kids have driven only 20,000 miles criss crossing the country, and the tires are at a 2 and must be replaced before winter snows begin. I understand the warranty for the tire itself is an issue to take up with the manufacturer; HOWEVER, the fact that Honda Cars of Rockwall installed a lower quality tire than what we clearly asked for and paid for, this is my issue with the dealership!
I spoke with 4 different employees at the dealership, over the course of 10 days, trying to work out a fair resolution for them BETRAYING our trust and making us feel SCAMED!! They originally offered us $56 as appeasement. After further discussion and the managers getting involved with the case, they simply said the dealership was unwilling to do anything to rectify their deception and violation of our trust, the trust of their client!
So here is the REAL issue for all of you reading this review, you are obviously searching for a dealership that you can trust. A dealership that you believe will actually perform the entire service or sell you the exact product that you pay for. Because I am not a mechanic and can not verify such things for myself, I will no longer trust Honda Cars of Rockwall with any of our future car services or purchases. Additionally, I freely share this experience with all of my friends, associates, family members and on any internet outlet available. My goal is simply to warn everyone to BEWARE, and to find a dealership that will be loyal to their customers.
Not Trustworthy - Scott Sackett
I purchased a 2013 Nissan Versa from these guys with 68000 miles. And less than 1000 miles later it needed $1,100 of work to replace the control arms. The Nissan tech showed me the arms and they had been worn out before I bought it. This would have not been missed on a maintenance inspection when they received the car. John Eagle is not a trustworthy place to purchase a car and I will not do business with them again.
I would give less that one star if I could.
Broke Back Window for my Odessy and took 10 days + still ? - ramamohana divyakolu
the most worest dealership i have ever visited, very bad service, for replacing odessy back door glass took 10 days and did not get my viechle back me, gave lot of trouble.
don't even think about going there.
First Class with my Service Visit - Mike
I recently took my 2013 Honda Accord in for an air bag problem, as well as service and a front end check. I was met before I got out of my car, with a knowledgeable advisor. I explained my problems, and was told about how long it would take for my repairs. My car was finished ahead of schedule, and my list of problems was fixed without any hitch. I would recommend Freeman Honda to anyone looking for service or repair. Work was performed on schedule, and the cost was within the estimate. Will go to Freeman again.