"I've been using Lewis Dodge for several years and would and have recommended them to others.
I didn't rate this time the top category because I had dropped off tires to replace the tires on the car and they originally installed Firestone tires so they had to then change those out. One tech argued with me and told me three times that I had dropped off the Firestone tires.
The second minor issue is we picked up the car only to later find out the AC wasn't working properly even though they had replaced a couple of parts.
So I'm still using Lewis but didn't appreciate multiple trips there plus a lead tech telling me I had done something when I hadn't.
James Oxnard (sp?) worked to make everything right."
"The reason why I continue to bring my car to Shore Toyota is simple. They continue to give me the outstanding customer service a dealership should."