AJ Vallarelli
AJ Vallarelli at Honda of the Avenues

AJ Vallarelli

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
64 Reviews
4.9

64 Reviews

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64 Reviews of AJ Vallarelli

January 30, 2026

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Employee Rating

Very good sales and service experience. Morris in sales and AJ in service are very good to work with. More

by JCV
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

January 26, 2026

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Employee Rating

Quick and easy, and he was very efficient Very nice and easy to work with More

by Shanehuey124
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

Jan 28, 2026

Honda of the Avenues responded

Thank you for the great review! We’re glad to hear everything was quick, easy, and efficient. We truly appreciate your kind words and look forward to helping you again.

January 05, 2026

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Employee Rating

Superb customer service I am happy to be a customer of Honda of the Avenues. More

by herazoc
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

Jan 08, 2026

Honda of the Avenues responded

Thank you for the wonderful review! We’re thrilled to hear you’re happy with our customer service and proud to have you as part of the Honda of the Avenues family!

December 21, 2025

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The dealership had a variety of cars that I can choose from to my liking the employees active dealership was nice. They was understandable and they were very easy to work with when it comes down to with t More

by ericdavis122000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Almonte

Dec 22, 2025

Honda of the Avenues responded

Thank you for your review! We’re glad you found a great selection of vehicles and that our team was easy to work with and helpful throughout the process.

December 16, 2025

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Employee Rating

Professional and Caring My experience with the dealership has been wonderful. The staff is friendly and service is excellent. I have no complaints only compliments. More

by Jh192007
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

Dec 17, 2025

Honda of the Avenues responded

Thank you for the wonderful feedback! We’re so glad to hear your experience has been consistently positive. We truly appreciate your kind words and trust in our team.

December 16, 2025

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Greeted right away. Service was completed in the time frame that was told to me. AJ is always professional and direct with what needs to be done. I had a recall complete More

by Cabgirl1025
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

Dec 17, 2025

Honda of the Avenues responded

Thank you for the detailed review! We’re happy to hear AJ took great care of you and that everything was handled smoothly, including the recall and rental. We truly appreciate your trust in our service team!

November 25, 2025

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A dealership is only as good as it’s people I had a great experience with AJ !!! He helped us in a timely manner & was so kind I had car trouble in the midst of a death in my family He ordered my More

by jsjw52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Honda of the Avenues responded

Thank you for sharing your experience. We’re glad AJ was able to provide timely, kind, and pressure-free service during such a difficult time. Your kind words mean a lot, and we’re happy we could help you get back on the road quickly.

November 24, 2025

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Employee Rating

The best experience! Pleasant experience, pleasant attitude answered all my questions and great overall experience! More

by TERRANCE WADE
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

Dec 01, 2025

Honda of the Avenues responded

Thank you for the fantastic review! We’re thrilled to hear you had a pleasant experience and that all your questions were answered. We appreciate you choosing Honda of the Avenues!

November 23, 2025

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This is my second vehicle from this location I was very pleased with Britt. He was energetic & eager to answer my Questions. Nice young man More

by msbuie63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re thrilled to hear you’re happy with Britt’s service and that he was able to answer all your questions. We appreciate your continued trust in Honda of the Avenues!

November 11, 2025

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Employee Rating

I can not say that the problem is resolved yet. I have to return tomorrow. The first rep I worked with was nice enough however when I came back what I was told was incorrect. Upon speaking to Marce More

by mongerkristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marcellis Smith

Nov 11, 2025

Honda of the Avenues responded

We do apologize you have to return tomorrow but I think with purchasing the mirror off of amazon first ,there was some confusion on our part on what you may have been looking for. When you requested the correct mirror glass since the one off of amazon did not fit, that is what the advisor took as what you were needing. We ordered that for you without knowing your entire mirror did not work. Once we installed the mirror glass for you was when it was discovered the power was not working on the mirror assembly. We are trying to be accommodating with the situation by giving you the $120 credit for the purchase of the mirror glass by taking that off of the labor to install the mirror assembly. Again we apologize for the misunderstanding as we try to please each and every customer with as little out of pocket as possible.

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