Aaron Carter

Gerald Kia of Matteson responded

Thank you so much for your kind words, Corey! We truly appreciate your loyalty to Gerald Kia of Matteson over the past ten years. It’s wonderful to hear that Mary provided you exceptional service in helping you find the vehicle you wanted. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Thank you for your review, Fred! We appreciate your positive feedback regarding your recent experience at Gerald Kia of Matteson. We're glad to hear that we were able to assist you promptly with your appointment and address the warranty part for you. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Thank you, for your kind words, Kayla! We appreciate you taking the time to share your experience at Gerald Kia of Matteson. We're glad to hear that our team was able to provide the support and understanding you needed during your decision-making process. It means a lot to us that you chose to do business with us, and we look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Please respond with: Thanks so much for the feedback and the time it took. We have a kids play table and understand when with kids it's nice to have entertainment. Grateful to have you! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed working with your salesman and that you're happy with your new or used Kia from Gerald Kia of Matteson. We appreciate your understanding regarding the lengthy process and the busyness of our dealership. If you have any questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new Kia! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Thank you, Fred! We appreciate your feedback about our team at Gerald Kia of Matteson. It's great to hear that you felt well-informed and taken care of during your service experience. We look forward to serving you again. Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Thank you so much for your feedback! We're thrilled to hear that you received great customer service at Gerald Kia of Matteson. We appreciate your understanding regarding the appointment backlog, and we're glad that your service experience was positive. We look forward to serving you again soon! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Thank you for your kind words, Stan! We're happy to hear that you've had a great experience with Aaron at Gerald Kia of Matteson over the years. We truly appreciate your loyalty and are grateful for your feedback. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Thank you, Shaun! We are happy to hear that Shelly provided you with perfect customer service and all the information you needed. Your recommendation means a lot to us at Gerald Kia of Matteson, and we look forward to assisting you and your family in the future. Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Thanks for the feedback and the time it took. We apologize for the behavior of our sales representative/team. We will do better for you and all of our clients since you are important! Thank you for the compliment on our Service Department and Chris. Lucky to have you! Christopher Brischetto Gerald Auto Group Service Director cbrischetto@geraldauto.com