Aaron Douglas
Aaron Douglas at Bryan College Station Toyota

Aaron Douglas

Finance Manager

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
37 Reviews
4.8

37 Reviews

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37 Reviews of Aaron Douglas

July 31, 2025

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Employee Rating

Super helpful to introduce me to the new features on an updated Toyota. They made the process very easy with my trade in too. I’m very happy with how me & my family were treated, before and after the sal More

by RLESPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hutcherson

Aug 01, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad the team made your trade-in and purchase process easy while helping you get familiar with the new features. It’s wonderful to hear you and your family felt well taken care of—enjoy your Toyota! Customer Relations Manager customerservice@purdygroupusa.com

July 28, 2025

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Employee Rating

Purchased my vehicle sight unseen, and when I picked it up, it was just as advertised. Moises really helped expedite this entire process. More

by s.serrant23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moises Alvarenga

Jul 28, 2025

Bryan College Station Toyota responded

Thank you for trusting us with your purchase! We are glad Moises made the process smooth and that your vehicle met your expectations. Enjoy the ride! Customer Relations Manager customerservice@purdygroupusa.com

July 16, 2025

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Employee Rating

Felt comfortable buying a new car from your dealership. I felt a fair deal was offered in both my trade in and new vehicle price point. More

by amb2016
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Devani, Rick Vernon

Jul 17, 2025

Bryan College Station Toyota responded

We appreciate your feedback and are pleased to hear you felt confident and well taken care of during your vehicle purchase. Thank you for the support! Customer Relations Manager customerservice@purdygroupusa.com

June 29, 2025

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Employee Rating

Junior, salesman, was great to work with. Did find the finance guy to be very frustrated and not very courteous. Didn’t even acknowledge us when we left his office. I know it was late and c More

by 64679296
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bernard Obilo

Jun 30, 2025

Bryan College Station Toyota responded

Thank you for your feedback. We are glad to hear Junior provided great service. We appreciate you sharing your experience with our finance team as well, and apologize if it felt less courteous than expected. We will share this with the team to help improve our customer interactions, especially during late hours. If you would like to discuss this further, please feel free to reach out. Customer Relations Manager customerservice@purdygroupusa.com

June 25, 2025

Dealership Rating
Employee Rating

Everyone was friendly and knowledgeable. The actual building was clean both inside and outside. thanks. More

by MWARD9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Vernon

Jun 25, 2025

Bryan College Station Toyota responded

Thank you for the 5-star review! We are glad you had a positive experience and appreciated the friendly team and clean facility. We look forward to seeing you again! Customer Relations Manager customerservice@purdygroupusa.com

June 25, 2025

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Employee Rating

EVERYONE SEEMED KNOWLEDGEABLE AND VERY FRIENDLY. BOTH INSIDE AND OUTSIDE THE BUILDING WAS VERY NICE AND CLEAN. More

by MWARD9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Vernon

Jun 25, 2025

Bryan College Station Toyota responded

Thank you for your positive feedback! We are glad you had a great experience and noticed the cleanliness and professionalism throughout your visit. Customer Relations Manager customerservice@purdygroupusa.com

June 25, 2025

Dealership Rating
Employee Rating

Dealerships seemed fair and willing to work with my situation. I felt I was treated fairly well More

by amb2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Vernon

Jun 26, 2025

Bryan College Station Toyota responded

We are glad to hear you felt respected and supported throughout your experience. Thank you for giving us the opportunity to work with you! Customer Relations Manager customerservice@purdygroupusa.com

June 03, 2025

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Having worked with Patrick before, buying a second car from him was easy! Fast, efficient good service! More

by lorenmarietta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Loudermilk

Jun 04, 2025

Bryan College Station Toyota responded

We are glad to hear that your second experience with Patrick was just as smooth and efficient. Thank you for sharing your positive feedback! Customer Relations Manager customerservice@purdygroupusa.com

June 01, 2025

Dealership Rating
Employee Rating

Very fast and good service. It was a very smooth process and Keith was very helpful. More

by barriosmagaly62
Recommend Dealer
Yes

Other Employees Tagged: Keith Yeomans

Jun 03, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad to hear the service was fast and smooth and that Keith was helpful. We appreciate your business! Customer Relations Manager customerservice@purdygroupusa.com

May 31, 2025

Dealership Rating
Employee Rating

Salesman was very nice and professional. Dealership moved very fast to get sale completed. Truck was washed and full tank of gas on delivery. My only complaint is that my dash has an una More

by BERNALJOHNNY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salesman - Junior (5 star)

Jun 03, 2025

Bryan College Station Toyota responded

Thank you for your feedback, Johnny. We are glad to hear you appreciated the professionalism of our team and the quick sale process. We apologize for the misunderstanding regarding the JBL speaker and the inconvenience it caused. Your comments are valuable, and we will share them with the team to improve communication about package features. Please don't hesitate to contact us if you need further assistance. Customer Relations Manager customerservice@purdygroupusa.com

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