Aaron Herrera
Aaron Herrera at Covina Hills Chevrolet

Aaron Herrera

Sales

Covina Hills Chevrolet

635 S Citrus Ave
Covina, CA 91723

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4.5
22 Reviews
4.5

22 Reviews

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22 Reviews of Aaron Herrera

December 12, 2025

Dealership Rating
Employee Rating

Evelyn at the front desk has the worst attitude ever and zero customer service and I've come in there multiple times to service my car. I'm glad I got Norma this time. Nobody really ever calls you to update More

by KRISTINA.MORIARTY
Recommend Dealer
No
Dec 15, 2025

Covina Hills Chevrolet responded

Kristina, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

December 01, 2025

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Employee Rating

Customer service was great. Salesman was very knowledgeable and helpful. Did not feel pressured to make a decision. More

by g64bigdaddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2025

Covina Hills Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 27, 2025

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Employee Rating

Fantastic service Amazing people Malachi is a great person to work with Shoutout to the whole team at Covina hills Chevy More

by malachiclausell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2025

Covina Hills Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Covina Hills Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

November 12, 2025

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Employee Rating

They were extremely professional and knew exactly what we wanted in our next truck. They did research and had one brought in for us. More

by whiteboy1444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2025

Covina Hills Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Covina Hills Chevrolet.

October 23, 2025

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Employee Rating

Lazy, they took the car all day, didn't work on it. If you know you don't have the capacity to work on my car, why are you accepting my car. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 26, 2025

Covina Hills Chevrolet responded

Andrew, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

October 17, 2025

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Employee Rating

The service was good. Improvement is needed with certain service advisors on how to speak with respect to the customers, and the service advisors need to be all updated wi More

by TOMMY JACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J R from the sales department was very helpful a professional

Oct 19, 2025

Covina Hills Chevrolet responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Tommy, feel free to contact us at your convenience.

October 13, 2025

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Employee Rating

Well taken care of Well established facility Good customer service Well communication wise to every question I asked More

by PUPSPRODUCTIONS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 13, 2025

Covina Hills Chevrolet responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Covina Hills Chevrolet!

October 12, 2025

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Employee Rating

Great work great assistance guy helped me with my car that needed to get checked for a check engine light on a friday appreciate that More

by GEORGE.ROJAS9383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2025

Covina Hills Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Covina Hills Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

October 09, 2025

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Employee Rating

Everyone who assisted in my process to purchase my 2026 Chevy Trax were outstanding in very professional. I would highly recommend Covina Hills Chevrolet. More

by debmcdonough17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Annjeneane "AJ" Pham, Christopher Garces , Razi

Oct 09, 2025

Covina Hills Chevrolet responded

Thanks for sharing about your experience with Covina Hills Chevrolet. We appreciate your business and hope to see you again soon!

October 06, 2025

Dealership Rating
Employee Rating

Communication and lack of experience is missing service advisors need better training my pickup truck came in cleaned. And when it came out from the regular service oil change, I had hand prints all over m More

by carpiobilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 10, 2025

Covina Hills Chevrolet responded

Hello Billy: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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