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Abigail Lundberg
Abigail Lundberg at Russ Darrow Toyota of West Bend
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Abigail Lundberg

Service Advisor

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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4.8
47 Reviews
4.8

47 Reviews

Write a Review

47 Reviews of Abigail Lundberg

May 05, 2025

Dealership Rating
Employee Rating

Scheduling was easy and the work was performed during the allotted time It was fine More

by Lisa@MuellerHeating.com
Recommend Dealer
Yes

Other Employees Tagged: Abigail Lundberg

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May 05, 2025

Russ Darrow Toyota of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Toyota of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

May 05, 2025

Dealership Rating
Employee Rating

The service team at Russ Darrow Toyota in West Bend does a great job. Thanks for keeping my car in shape. More

by P McK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 06, 2025

Russ Darrow Toyota of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Toyota of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

May 03, 2025

Dealership Rating
Employee Rating

This was not good service for a oil change. The following morning, I had a puddle of oil on my garage floor. Went back to the Service Dept. and they deterimned the nut wasn't tightened at all More

by wenzelk
Workmanship
Service Time
Recommend Dealer
No
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May 06, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mitchell Darrow mitchell.darrow@russdarrow.com

May 03, 2025

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Employee Rating

Quick and easy. Had to see if car is leaking oil. Determined it might be a issue with the tech not possibly putting in enough oil on oil change More

by SMITHMELANIE398
Recommend Dealer
Yes

Other Employees Tagged: Abigail Lundberg

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May 03, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

May 01, 2025

Dealership Rating
Employee Rating

The service staff is friendly and attentive. Also they don't try to sell me something I don't actually need. I'm very appreciative of that. More

by leroy.schramm
Recommend Dealer
Yes

Other Employees Tagged: Abigail Lundberg

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May 01, 2025

Russ Darrow Toyota of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

April 29, 2025

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Employee Rating

They answered all of our questions and were very friendly. We have a very good relationship with the dealer. More

by rsandleback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2025

Russ Darrow Toyota of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

April 28, 2025

Dealership Rating
Employee Rating

Service and sales technician were good to work with - challenge was with a key fab More

by lparve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Rob Martin, Keith Mcginnis, Ryan Knepprath

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Apr 29, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

April 25, 2025

Dealership Rating
Employee Rating

I don't have fifteen words to say. To make along story short Service was great 👍 More

by DASKMS67
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER, Keith Mcginnis, Ryan Knepprath

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Apr 26, 2025

Russ Darrow Toyota of West Bend responded

Thank you for choosing Russ Darrow Toyota of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

April 19, 2025

Dealership Rating
Employee Rating

Everything was on time and the advisor knew his product and made good recommendations for future services. More

by Jurge58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney

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Apr 19, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

April 13, 2025

Dealership Rating
Employee Rating

Appointment went as scheduled. Shuttle service was easy to use and readily available. Thak you! More

by LT
Service Communication
Recommend Dealer
Yes
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Apr 13, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

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