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Abraham Castillo

Overview Reviews (33) Inventory (180)

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Abraham Castillo

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

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4.3

33 Reviews

Overview Reviews (33) Inventory (180)

Languages Spoken

English

Spanish

4.3

33 Reviews

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33 Reviews of Abraham Castillo

December 28, 2025

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Employee Rating

They did the best they could for me. Especially Nancy, she was very courteous and understood where I was coming from and my concerns. Especially Nancy, she was very courteous and understood where I was coming from and my concerns. More

by agfxe79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jules Sainvil, Anthony Alcindor, Nancy Cuchilla Argueta

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December 16, 2025

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Great service, professional, courteous and accommodating. My battery died late one evening and I was able to easily leave it at the service center without worry. They took care of it in less than a day My battery died late one evening and I was able to easily leave it at the service center without worry. They took care of it in less than a day More

by JCVOSILLA

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vanessa Gonzalez, Melanie Betancur

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December 12, 2025

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Easy to schedule, Service took less than an hour. Service advisor did a great job Service advisor did a great job More

by sriccardi73

Verified Customer

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Recommend Dealer

Yes

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December 11, 2025

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I am very satisfied with this dealership and the service I received from Abraham Castillo. Please note that I do not use Facebook so my review may not go through. I received from Abraham Castillo. Please note that I do not use Facebook so my review may not go through. More

by wns4397

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Melanie Betancur

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November 16, 2025

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Fast professional very curtious was immediately able to secure me a loner car always go there for my services they are the best secure me a loner car always go there for my services they are the best More

by amsurf

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vanessa Gonzalez, Melanie Betancur, Steven Ferchak , Vincent Caccavale

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November 10, 2025

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He’s a scammer and a liar, a completely dishonest and manipulative person who takes advantage of others. I absolutely don’t recommend him to anyone. manipulative person who takes advantage of others. I absolutely don’t recommend him to anyone. More

by MoisésRR

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October 02, 2025

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Experience was great Have been going to Babylon Honda for over 20 years. Wouldn't buy anywhere else! over 20 years. Wouldn't buy anywhere else! More

by kjeacoma

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Abraham Castillo

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Oct 14, 2025 -

The New Babylon Honda responded

Hi kjeacoma, Thank you for your loyalty over the past 20 years! We’re thrilled to hear that you continue to have great experiences with us and truly appreciate your trust in Babylon Honda. We look forward to serving you for many more years to come! — The New Babylon Honda Team

October 02, 2025

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Abraham did a really great job checking me in, diagnosing the car, setting up a loaner car and the repair the car, setting up a loaner car and the repair More

by pinkcarnationhealer

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vanessa Gonzalez

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Oct 14, 2025 -

The New Babylon Honda responded

Hi pinkcarnationhealer, Thank you for sharing your experience! We’re glad to hear that Abraham provided great service from check-in to repair and helped make the process smooth with a loaner car. We’ll be sure to share your kind words with him! — The New Babylon Honda Team

September 08, 2025

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Due to the dishonesty and fraud happening at the Babylon Honda I have started a report with corporate Honda I have started a report with corporate More

by jnd1831

Verified Customer

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Sep 09, 2025 -

The New Babylon Honda responded

Hi Jeannie, I tried reaching out by phone to discuss your recent service experience, but unfortunately, I wasn’t able to get in touch with you. From what I understand, the repairs were only partially covered by the aftermarket warranty you purchased through a third party. If you'd like to connect, I’d be happy to go over everything in more detail and see how I can assist you further—provided the circumstances allow. Feel free to give me a call at your convenience. I’ll do my best to help! Thank you! - Nick

August 19, 2025

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was very informative and kept me updated. was clear in estimating time of wait and answered my questions was clear in estimating time of wait and answered my questions More

by LUZ.URIAS4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steven Ferchak

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Aug 25, 2025 -

The New Babylon Honda responded

LUZ.URIAS4, thank you for your kind words! We’re glad to hear our team kept you informed, set clear expectations, and answered all your questions. At The New Babylon Honda, we believe communication is key to great service, and we’re happy we could provide that for you. We appreciate your trust and look forward to assisting you again!

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