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Jerry Ward Autoplex
Union City, TN
1,713 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 08, 2026
Very friendly and welcoming.
They were very committed to helping me to the best and fullest of their abilities.
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by robertquimen
Verified Customer
Verified Customer
November 05, 2026
Need to keep customer in the loop with the progress of
the repairs instead having customer calling for progress
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by Wsk3482
Verified Customer
Verified Customer
October 26, 2026
Worth the drive.
Best customer service I've experienced in a very long time. I highly recommend.
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by Kibrown
Verified Customer
Verified Customer
Employees Worked With
Jerry, Todd and Tony all helped. Tony was my primary contact and did a great job keeping me informed.
Dealership Inventory (88 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Pet Friendly
- Free Drinks
- Quick Lube
- Shuttle Service
- Television
- Home Delivery
- No Contact Transactions
- Vending Machines
- Free Loaner Cars
- Virtual Appointments
- Vehicle Sanitization
- Home Test Drives
