Adam King

I have owned Cadillacs for about 10 years and previously dealt with Cheryl and she was so helpful but Adam King was nothing compared to her. He was not that friendly and I still do not believe that I got t dealt with Cheryl and she was so helpful but Adam King was nothing compared to her. He was not that friendly and I still do not believe that I got the best rate from your finance person, I requested my credit union at 5.5% and I never got that rate even though my person at the credit union said that was the rate. Also, I just purchased an Alpha Romeo and the sales person/finance person was great and there was no comparison to your team at Cadillac. I think the overall team especially talking to them on the phone has gone down, not customer friendly. I tried to get a different sales person but they came sending me back to Adam. In person Adam was friendly but not accommodating during the process of trying to figure out what I should do a few months ago. I would not recommend the Rochester dealership to anyone and if I buy another Cadillac I will be going to another dealership. I also had to request what could I do prior to expedite the process vs them recommending it, like they did at Alpha Romeo. More

by KELLEY.VALADE Verified Customer Verified Customer

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It was a pleasure working with this dealership. Jay Hakim was so helpful throughout the process and made it an easy and smooth process. Jay Hakim was so helpful throughout the process and made it an easy and smooth process. More

by JESSICA_DENHA Verified Customer Verified Customer

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Amazing service, I didn't have to go in and the car was brought to me!! brought to me!! More

by rfoster138 Verified Customer Verified Customer

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Had such a great experience with Adam. He was very helpful and accommodating. Would recommend Adam and Crestview to my family and friends. He was very helpful and accommodating. Would recommend Adam and Crestview to my family and friends. More

by shannym02 Verified Customer Verified Customer

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The sale went very smooth and swift from initial inquiry, pricing, to vehicle delivery and and turn in of my prior lease. I'd highly recommend this dealership and will certainly return for future business. pricing, to vehicle delivery and and turn in of my prior lease. I'd highly recommend this dealership and will certainly return for future business. More

by rst0 Verified Customer Verified Customer

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Adam was, as usual, thorough and efficient. He was responsive and kept the process moving via text and email in a way that was very helpful. He was responsive and kept the process moving via text and email in a way that was very helpful. More

by nsherardfreeman Verified Customer Verified Customer

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Excellent experience, I really liked the customer service mindset that everyone at Crestview Cadillac showed. mindset that everyone at Crestview Cadillac showed. More

by Carlos Verified Customer Verified Customer

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I was pleasantly surprised with a dealership experience, from the cleanliness of the facility, showroom, layout, and decor, and the professionalism and knowledge of the staff. from the cleanliness of the facility, showroom, layout, and decor, and the professionalism and knowledge of the staff. More

by CWALCZY1 Verified Customer Verified Customer

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Very friendly staff, weren’t pushy at all. Made the process painless. Walked me through the ins and outs of the vehicle. Made the process painless. Walked me through the ins and outs of the vehicle. More

by danielle.m.savage89 Verified Customer Verified Customer

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Great attention from the team. They are Always friendly and with a very high customer service spirit. They are Always friendly and with a very high customer service spirit. More

by Carlos Verified Customer Verified Customer

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