Addie Heath

Terrible customer service. I have purchased 4 vehicles from Audi Lehi and the service has gone from a 4/5 to a 2! I dropped my car off for one day service, asked for a loaner, I have purchased 4 vehicles from Audi Lehi and the service has gone from a 4/5 to a 2! I dropped my car off for one day service, asked for a loaner, was told there weren't any, Ubered to and from work, to get a call that the car would take 2 days and come get a loaner. The car took 10 days and I had to keep calling to check on status. Nobody reached out to me without me calling first. I am not convince the problem was fixed, as my light came on again yesterday. I do not recommend Audi Lehi. Right now, I am feeling like I will trade all 4 vehicles to another brand. More

by bible6 Verified Customer Verified Customer

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No communication back on car that has been in the shop. Multiple calls in with no return. I had to drive to the dealership to get an update. And, vehicle is back in service for the same issue. Multiple calls in with no return. I had to drive to the dealership to get an update. And, vehicle is back in service for the same issue. More

by chris@chrismeek.com Verified Customer Verified Customer

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I don't have much experience with the dealership to say only a few times I had visited the dealership in my life when I needed but because you asked me I will be honest with my experience I own two vehicle only a few times I had visited the dealership in my life when I needed but because you asked me I will be honest with my experience I own two vehicles one is luxes GX from 2013 and this Audi RXQ8 2024 almost one year so that's mean I have more experience with luxe dealership more than Audi dealership let me explain to you what other dealerships did to me when I sent them my car for service they hand me another car to use it until my car is ready for pick up but I don't see any of those benefits services with Audi dealership . More

by ghanemyu Verified Customer Verified Customer

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Dropped car off and they had it all day and didn't complete the service. Had to bring it back a week later and it still took 2 days to complete a simple 10000 mile check. complete the service. Had to bring it back a week later and it still took 2 days to complete a simple 10000 mile check. More

by samower Verified Customer Verified Customer

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never any problems ! Does what i like would definitely recommend going back and refer to anyone Does what i like would definitely recommend going back and refer to anyone More

by Josealcala328 Verified Customer Verified Customer

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They are always friendly and super quick! I love the snacks while I wait for my car! I love the snacks while I wait for my car! More

by Paigekbeal Verified Customer Verified Customer

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It was great! It was fast, easy, and great quality. I got a car wash as well! It was fast, easy, and great quality. I got a car wash as well! More

by charlie.hawksworth11 Verified Customer Verified Customer

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Service advisor was not very knowledgeable and lacks maturity. Impossible to reach and did not follow up on part that was ordered, but never ordered. Caused a significant delay until it was caught by an maturity. Impossible to reach and did not follow up on part that was ordered, but never ordered. Caused a significant delay until it was caught by another employee. More

by pdnjmv Verified Customer Verified Customer

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Audi Lehi di a great job with my car. I appreciate the professionalism of their staff. I appreciate the professionalism of their staff. More

by matt.wiker Verified Customer Verified Customer

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Took car in for oil change. They are very professional and outstanding communication and very thorough. Thank you!! They are very professional and outstanding communication and very thorough. Thank you!! More

by kenyon_2 Verified Customer Verified Customer

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