Adison Cates

Bad business! DO NOT TRUST! 1-Communication is terrible with no return calls. 2-we confirmed a car was available before we made a 30 minute drive, we double checke DO NOT TRUST! 1-Communication is terrible with no return calls. 2-we confirmed a car was available before we made a 30 minute drive, we double checked before leaving and the salesperson said they confirmed with manager that it was available and went so far as to go out and take a video tour of it. Made appointment for 30 min after that. We get there and manager immediately starts asking if they can look for other cars if the optima didn’t work out. We said sure but were there to see the optima. 15 minutes of waiting and all of a sudden they pull up a ford fusion. I asked about the optima. They said manager wanted us to see ford in case optima didn’t work out. We said no to fusion and salesperson said she’d go get keys for optima, returns promptly with manager saying the optima sold. Take what you will from that but we’re confident they flat out lied to us over and over about the availability of car we wanted to see, just so they could take a shot at selling us something different. Insulting and disgusting sales practice. Wasted a huge chunk of our day and they knew what they were doing. More

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