Adriana Rivera

Excellent. Marva was extremely helpful and knowledgeable. She made buying my new truck an easy experience. I would buy another vehicle from John Thornton Chevro Marva was extremely helpful and knowledgeable. She made buying my new truck an easy experience. I would buy another vehicle from John Thornton Chevrolet. More

by JACOBBULMAN Verified Customer Verified Customer

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Would recommend for deal given for vehicle, don’t recommend for the length of time it took to get vehicle-2.5 hours one evening and 2.5 hours 2 days later after being told would only be 45 minutes. recommend for the length of time it took to get vehicle-2.5 hours one evening and 2.5 hours 2 days later after being told would only be 45 minutes. More

by Dawgs1001 Verified Customer Verified Customer

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Great service from everyone. Friendly and knowledgeable sales staff. I was able to complete a deal fully online. The delivery process was smooth. I would recommend to anyone to r Friendly and knowledgeable sales staff. I was able to complete a deal fully online. The delivery process was smooth. I would recommend to anyone to reach out to the dealership when in search of a new vehicle. More

by CHAMMOND Verified Customer Verified Customer

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They were easy to work with and I couldn't be more excited about smooth it went. excited about smooth it went. More

by SLOUREIRO0 Verified Customer Verified Customer

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Quick responses and excellent communication! I got a great price that included Veterans discounts too! I got a great price that included Veterans discounts too! More

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I spent over three hours at the dealership, when I already knew the vehicle I wanted and the price I would pay. I had to deal with the sales manager, as my sales person didn't really have answers on a already knew the vehicle I wanted and the price I would pay. I had to deal with the sales manager, as my sales person didn't really have answers on a deal. I had to send the sales manager back three times in pricing (when deals/discounts were advertised online), as he tries to haggle and even stated that the online price was final despite the obvious ADDITIONAL offers for trade-in AND financing with GM. I had to ask the sales person for my keys back before the sales manager came back with a third offer that actually matched the online discounts. Then, once I went to financing the finance person attempted to stick me with an interest rate more than 2% higher than what it should have been based on GM offers and my credit rating. So, I had to literally tell the finance person that the rate offered was too high. Bought the car, after conditions were met, but the haggle and time was horrible. The dealership will still make money on my purchase AND the financing bank will, too. Negative buying experience, even though I got the car (and package) that I wanted. More

by JOSEPHLTURNER22 Verified Customer Verified Customer

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Marva was absolutely fabulous! She worked so hard to help me get into a vehicle. She was kind and professional. Definitely recommend her to anyone She worked so hard to help me get into a vehicle. She was kind and professional. Definitely recommend her to anyone More

by RAEEVANS08 Verified Customer Verified Customer

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Unfortunately our worst buying experience ever. Too many other good dealerships out there to settle for being treated poorly by this one. Take a hard pass. Too many other good dealerships out there to settle for being treated poorly by this one. Take a hard pass. More

by OVALSPEED Verified Customer Verified Customer

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Could have done a little better, they're not exhaust all resources to make the purchase resources to make the purchase More

by WECJR1974 Verified Customer Verified Customer

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The buying experience was very easy since the vehicle was purchased on line. The salesman was exceptionally knowledgeable and helpful. Wish the DEF tank was full upon delivery, little over 1/2 full. Also, so purchased on line. The salesman was exceptionally knowledgeable and helpful. Wish the DEF tank was full upon delivery, little over 1/2 full. Also, someone should have mentioned that an insurance rider was needed before the vehicle could be released. Here in Tenn only the insurance card proving coverage is needed. More

by MRDAUBERGER Verified Customer Verified Customer

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