Aiman Saleh

Vallejo Hyundai responded

Thank you for taking the time to share your experience! We’re happy to hear our team was helpful and kind, and that Jordan took the time to clearly explain everything and make the process easy for you. Providing knowledgeable, transparent service is exactly what we strive for, and your feedback truly means a lot to us. We appreciate your business and look forward to assisting you again in the future. Best regards, Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for taking the time to share your experience. We’re very glad to hear our service team was able to take great care of your vehicle after the engine issue and earn your continued trust for future maintenance. Richard and the entire service crew truly appreciate your kind words. We look forward to being here for you anytime you need us at Vallejo Hyundai. Best regards, Aiman Saleh General Manager

Vallejo Hyundai responded

Robert, thank you for your continued trust and loyalty to Vallejo Hyundai. We truly appreciate you being a long-time customer, and it means a great deal to hear that this was one of your best experiences since purchasing your Sonata. Our team works hard to deliver consistent, high-quality service, and feedback like yours lets us know we’re on the right track. We look forward to continuing to take care of you for many years to come. Best regards, Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for taking the time to share your feedback. I sincerely apologize for the frustration and inconvenience you experienced during your leasing process. What you described is not acceptable and does not reflect the level of communication, coordination, or customer care we expect from our team. The breakdowns you noted—pricing consistency, interdepartmental communication, paperwork accuracy, and overall professionalism—are being taken very seriously and reviewed internally. While I appreciate you recognizing Diana for her efforts, it’s clear we fell short in too many other areas, and for that I take full responsibility. I would welcome the opportunity to speak with you directly, review what went wrong, and ensure any remaining concerns are fully addressed. Your experience provides important feedback, and we will use it to improve our processes and training moving forward. Thank you again for bringing this to my attention. Sincerely, Aiman Saleh General Manager

Vallejo Hyundai responded

Thank you, Alex, for taking the time to share your feedback. We’re truly glad to hear that our team made you feel well cared for and supported throughout your visit. Providing attentive, proactive service is something we take great pride in, and it’s rewarding to know that effort made a positive impression. We appreciate your trust and look forward to welcoming you back again. Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for sharing your feedback. We’re happy to hear that Sandra and the entire team provided you with such a great experience. Delivering outstanding service is always our goal, and we truly appreciate you choosing Vallejo Hyundai. — Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you, Martha, for sharing your experience! We're thrilled to hear that your oil change and tire rotation went smoothly and that our Vallejo Hyundai service team took great care of you. Providing fast, friendly, and reliable service is what we strive for, and we're glad you consistently feel taken care of when you visit us. We appreciate you choosing Vallejo Hyundai! Aiman Saleh General Manager Vallejo Hyundai

Vallejo Hyundai responded

Thank you for sharing your positive experience with Vallejo Hyundai! We’re so glad our service team was kind, efficient, and provided the support you needed to get your vehicle running perfectly. We truly appreciate your trust in our team and look forward to assisting you with all your service needs in the future! – Aiman Saleh, General Manager

Vallejo Hyundai responded

Thank you for sharing your feedback! We’re glad to hear David provided excellent communication and clearly explained the diagnostic and warranty details. It’s great to know your vehicle was repaired properly and in a timely manner. We appreciate your trust in our service team! — Aiman Saleh, General Manager

Vallejo Hyundai responded

Thanks, Aaron! We’re glad you found our team professional and reasonable, and we’re proud to offer discounts for veterans. We appreciate your support!