Al Conkleton
Al Conkleton at Crest INFINITI

Al Conkleton

Sales

Crest INFINITI

6100 State Hwy 121
Frisco, TX 75034

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5.0
52 Reviews

I’m born and raised here in Dallas Texas. I spent the last 11 years at Courtesy Nissan. My customers love me and they return and send their friends and family as well. I can’t wait to meet you! I’m excited about my new journey here at Crest Infiniti.

Dealership Experience

1 yr, 1 mo

Industry Experience

27 yrs, 10 mos

Languages Spoken

English English

5.0

52 Reviews

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52 Reviews of Al Conkleton

May 18, 2025

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Employee Rating

passionate about his job and because of him we are definitely coming back again for more More

by felixfokuo38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2025

Crest INFINITI responded

Thank you for the wonderful feedback! We're so glad to hear that his passion for the job made such a positive impact on your experience. We can't wait to welcome you back again for more great service!

May 18, 2025

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Great experience. Al is a pleasure to work with - personable, friendly, professional. Kayla was also a huge help in the finance department. Smooth process, good people More

by DeKarasick
Recommend Dealer
Yes

Other Employees Tagged: Robert Simmonds , Kayla- finance

May 19, 2025

Crest INFINITI responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Al and Kayla made such a great impression on you. Our team is dedicated to providing a friendly and professional environment, and it’s wonderful to know that you found the process smooth and enjoyable. We appreciate your kind words and look forward to serving you again in the future.

May 09, 2025

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Al made the experience of buying a new car enjoyable. I would recommend using him! More

by rprice1002
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 12, 2025

Crest INFINITI responded

Thank you for your feedback! We're thrilled to hear that Al made your car-buying experience enjoyable. We appreciate your recommendation and will be sure to pass along your kind words to him!

May 07, 2025

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Tony Brown is not a good service advisor when it comes to communication. He can be difficult to get a hold of, especially when he doesn't return calls in a timely manner and leaves you waiting excessively. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Key, Tony Brown

May 08, 2025

Crest INFINITI responded

Thank you for sharing your feedback. We understand how important timely and consistent communication is during the service process, and we’re sorry to hear that you feel your experience did not reflect that standard. Your concerns are important to us, and we’d appreciate the opportunity to look into this further and work toward a resolution. Please reach out to Randy Nabors at Rnabors@vtaig.com so we can address your experience directly and ensure your future visits are handled with the level of service you deserve.

May 06, 2025

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I want to personally thank Mr. Al Conkleton of Crest Infiniti for an outstanding purchase experience. Dealing with Al was stress free and he provided the best customer service expe More

by joseph.karasick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2025

Crest INFINITI responded

Thank you so much for sharing this thoughtful and detailed review! We're thrilled to hear that your experience with Mr. Al Conkleton was exceptional from start to finish. It’s wonderful to know that the process was stress-free, efficient, and that Al’s commitment to outstanding customer service made such a meaningful impact. Delivering the vehicle personally and ensuring everything went smoothly speaks volumes about the care and dedication he brings to each customer. We're honored to have been part of such a special gift for your wife, and we truly appreciate your recommendation. Enjoy every moment with your new vehicle!

May 03, 2025

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Had a good service and buying experience at crest Infiniti thank you so much . Appreciate it. More

by SHAMSUDDIN1181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Crest INFINITI responded

Thank you for your review! We're so glad to hear you had a great service and buying experience with us. We truly appreciate your feedback and look forward to assisting you again in the future!

April 22, 2025

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Fantabulous sales associate! Great to work with. Knew his product line very well and was able to show me many things also about the technology part of the vehicle. The rest of More

by Martha Wood
Recommend Dealer
Yes

Other Employees Tagged: conner- technology expert

Apr 23, 2025

Crest INFINITI responded

Thank you for the fantastic review! We're so happy to hear that Al provided such great service and was knowledgeable about the vehicle and its technology. It's also wonderful to know that the rest of the Crest Infiniti team was professional and friendly. We truly appreciate your recommendation and look forward to assisting you again in the future!

April 19, 2025

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Just got a 2025 QX80 from Crest INFINITI and couldn’t be happier. Al made the entire process smooth, transparent, and efficient from start to finish. He respected my time, understood what I was looking f More

by steveachris
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 22, 2025

Crest INFINITI responded

Thank you for sharing such an outstanding review! We're thrilled to hear that your experience purchasing the 2025 QX80 was smooth, transparent, and tailored to your needs. Al will be especially proud to know his professionalism, attentiveness, and commitment to service made such a strong impression. It’s wonderful to know he was able to create a pressure-free environment and structure the deal in a way that worked perfectly for both your personal and business needs. We truly appreciate your recommendation and look forward to serving you again in the future!

April 19, 2025

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The dealership was good. It looked like it had all the amenities needed for us. More

by texasfan2.0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2025

Crest INFINITI responded

Thank you for sharing your experience! We're glad to hear that we met your expectations and had everything you needed. If there's ever anything more we can do to make your visits even better, don't hesitate to let us know. We appreciate your support!

April 17, 2025

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Very nice, friendly and kind. They really helped me out. The cost was really a good deal. Every one who helped me. Big shot out to The Finance lady and Al and the sale manager. I More

by JOHNSONSOBLESSED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Beiriger

Apr 21, 2025

Crest INFINITI responded

Thank you for your wonderful feedback! We're so glad to hear that our team made your experience friendly, helpful, and affordable. It's great to know that the Finance team, Al, and our Sales Manager were able to assist you and make the process smooth. We truly appreciate your recommendation and are happy to have helped you drive away with a great purchase!

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