Al Cusano
Al Cusano at Bowditch Ford

Al Cusano

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.8
206 Reviews
4.8

206 Reviews

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206 Reviews of Al Cusano

July 26, 2025

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Employee Rating

It took awhile and three trips to the dealership to get the trade-in paid off. More

by jrmandan661
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Recommend Dealer
Yes

July 26, 2025

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Oil change was appropriate, improper tire rotation, only fluid that was topped off was wiper fluid, disregarded the rest of the fluids (coolant, power steering, and brake fluid). More

by jeremih_kulkay
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Recommend Dealer
No

July 25, 2025

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Very satisfied with my appointment and with the service of everybody I came in contact with I was in got it in at 7:30 without an appointment they took me in did what needed to be done to my explorer the o More

by wbl1947
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Recommend Dealer
Yes

July 25, 2025

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Al has always been taking care of our cars. That is why we have been going there for over 25 years. More

by CMHOYER7
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Recommend Dealer
Yes

July 24, 2025

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Made an appointment. For oil change they were right on time and very efficient.happy with their service. More

by VALSTANG
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Recommend Dealer
Yes

July 24, 2025

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Al had me in and out in a reasonable time frame. Everyone I spoke with was very professional. More

by LITTLEDANE0112
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Recommend Dealer
Yes

Other Employees Tagged: Walter Holmes

July 22, 2025

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Al and the whole team provides best in class customer service each time I visit the location. Responding to phone calls, timely appointments and also such a friendly atmosphere in the shop! I love the wo More

by leh1579
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Recommend Dealer
Yes

July 22, 2025

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Always know what to expect when you come in for service. A friendly atmosphere and great customer service More

by Stephen Allen
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Recommend Dealer
Yes

July 19, 2025

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They are always helpful. See me asap. Al Cusano is so great and treats me like family. I would never go anywhere else More

by anniet0601
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Recommend Dealer
Yes

July 18, 2025

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The Bowditch Team is great. I’ve had Al and his team service my families vehicles for a decade. They always provide timely work and notifications. More

by hesfaithful4
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Recommend Dealer
Yes
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