Alan Piacenta
Alan Piacenta at Liberty Mazda
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Alan Piacenta

Parts Specialist

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
51 Reviews
4.9

51 Reviews

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51 Reviews of Alan Piacenta

May 02, 2024

Dealership Rating
Employee Rating

Liberty Mazda's service team is exceptional. Wouldn't trust my cars to anyone else. More

by patsyg0664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Liberty Mazda responded

Thank you so much, Patsy, for your kind words, and for taking the time to leave us this wonderful feedback!

March 05, 2024

Dealership Rating
Employee Rating

Greta experience and happy with the vehicle I had worked on. Definitely will be coming here more often! More

by Nat3Th3Gr3at
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Sanders, Craig Fournier , Edwin Payano

Mar 05, 2024

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Greta here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 17, 2023

Dealership Rating
Employee Rating

Very customer focused, always keep me informed via a video as to what is wrong and what they are doing. Trust them completely! More

by SUEELLENHEWITT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor , Zach Apruzzese, Brandi Waitt

Sep 18, 2023

Liberty Mazda responded

SueEllen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

September 10, 2023

Dealership Rating
Employee Rating

Since we bought our MPV. We always bring it for any service. We never had any problem and all the employees are very helpful, polite and the service it is very very good th More

by German
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Michael Petrella , Zach Apruzzese, Leo Kosikas, Jonathan Martinez, Brandi Waitt

Sep 11, 2023

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 31, 2023

Dealership Rating
Employee Rating

I had a car emergency which was taken care of by Keri. She made sure I had a loaner car which was excellent. I was able to get around the communicated with me updates on the car. She has excellent More

by CPEROD69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Person repairing my car made me feel very confident that work was done and the car had no other issues.

Sep 01, 2023

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

August 17, 2023

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Employee Rating

Great experience. Fast turnaround. Great waiting area and pleasant surroundings. Friendly staff. Nice cars! Clean shop! More

by ajpiacenta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Zeon Horsford, Michael Petrella , Zach Apruzzese, Brandi Waitt

Aug 17, 2023

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

August 15, 2023

Dealership Rating
Employee Rating

Fun people fast courteous service with attention to detail would buy Mazda again go elsewhere and regret you didn’t go here first More

by ajpiacenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Zeon Horsford , Zach Apruzzese, Leo Kosikas

Aug 15, 2023

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

April 04, 2023

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Employee Rating

Great service and very conveniently located right off the highway. They have great amenities with wifi, water/coffee and snack bars. More

by Moonspell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor , Zach Apruzzese, Jonathan Martinez, Brandi Waitt

Apr 05, 2023

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 30, 2023

Dealership Rating
Employee Rating

Due to Jason Secor’s help many years ago in service I’m constantly texting him and he always responds no matter what. Consider him a friend seamless interaction. He deserves a raise. Very professional but More

by SHG5657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Michael Petrella , Zach Apruzzese, Jonathan Martinez, Brandi Waitt

Mar 31, 2023

Liberty Mazda responded

We are very happy to hear that Jason has provided you with such a positive experience over the years! We sincerely value your business and look forward to your next visit.

March 25, 2023

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Employee Rating

Very comfortable waiting area, friendly, communicative service dept staff. Prices seem a bit high but I'm not sure how it compares to other dealer service departments More

by lachadwick99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Apruzzese, Jonathan Martinez

Mar 27, 2023

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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