Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Albert Ramirez
Albert Ramirez
Service Consultant
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
102 Reviews
102 Reviews
Write a Review102 Reviews of Albert Ramirez
July 22, 2025
We are pleased with the sales team and their professionalism, we needed a loaner while getting serviced, no hesitation. We would definitely recommend this dealership and our salesman to anyone. professionalism, we needed a loaner while getting serviced, no hesitation. We would definitely recommend this dealership and our salesman to anyone. More
by cantyjones03
Other Employees Tagged: Mark Mauricio
July 20, 2025
I leased a car from Big Star Cadillac and that was a great transaction, and the Service Department was very good in fixing several problems which came up during the years following. Then after 4 years, great transaction, and the Service Department was very good in fixing several problems which came up during the years following. Then after 4 years, I purchased the car I was leasing. The salesman ZULFI CHOUDHRY helped me with the transition. He was extremely helpful to me during the processing. The whole process was smooth because of his great assistance. Also, Gary Yannibelli helped me in the beginning. He was very helpful but had to be out for medical reasons. Zulfi Choudhry stepped in to work on the purchase transition. Zulfi was wonderful and took care of everything in the process. I am very pleased with everything. More
by Purchase Transition
Other Employees Tagged: Gary Yannibelli , ZULFI CHOUDHRY - Salesman 5 Stars Very Good and Helpful
Verified CustomerJune 30, 2025
I have tried to get my car fixed on multiple occasions, and it was returned to me in poor condition with the same problems present. I can understand the first and second maybe a third time for a difficult and it was returned to me in poor condition with the same problems present. I can understand the first and second maybe a third time for a difficult problem, but my experience was less than satisfactory. Communication regarding the status of my car Would be more than a week between updates and this is hard to understand. When I receive my car, it appeared to still be dismantled. The windshield had oil where the mechanic worked in its vicinity and trash was left in the backseat. Multiple screws were left missing in the engine compartment, hood latch not properly secured and this was not addressed after Making it apparent. There is much to improve on at Big Star. More
by DKBOYER2000
Other Employees Tagged: Bobby Miller, Vennie Trevino
June 26, 2025
High level of customer service. Everyone is friendly and helpful at all level, including management. Everyone is friendly and helpful at all level, including management. More
by DUY
Other Employees Tagged: Casandra Gonzalez, Lee Velazquez
June 16, 2025
Big Star Cadillac is always on point and gets the job done. Isiah, especially makes it easy. done. Isiah, especially makes it easy. More
by tony426tamez
Other Employees Tagged: Isaiah Rodarte
May 22, 2025
The arrival and the attention to details was great customer service. I purchased my 2024 GMC Denali from Big Star GMC in Baytown and they could learn something from your their customer service. The customer service. I purchased my 2024 GMC Denali from Big Star GMC in Baytown and they could learn something from your their customer service. The customer service at Big Star GMC is the worst I've ever seen and I would never recommend anyone to that dealership. If you sold trucks I would buy one from you all. I'll be coming back to your location to service my 2024 GMC Denali. More
by Fhinojosa
Dealership Inventory (531 Vehicles)
