Industry Experience
11 mos
38 Reviews
Write a Review38 Reviews of Alec Raetz
August 04, 2025
Son muy professional en sus servicios , También te dan facilidades de pagos para tus reparations. facilidades de pagos para tus reparations. More
Other Employees Tagged: Anastacio "Nacho" Ortega, Oscar Sanchez, Jason Alvarez
August 01, 2025
Alex is one of the best service people I have ever worked with. I had an issue with my wiper system and he requested I bring in my brand new truck. He provided a brand new loaner car without hesitation whi with. I had an issue with my wiper system and he requested I bring in my brand new truck. He provided a brand new loaner car without hesitation which I greatly appreciated especially since I live 30 minutes From the dealer. I then inquired about adding a leveling kit to my Tremor which Has a significant rake from the factory. Alec assisted me in choosing a kit and installed it bringing piece of mind to the installation. My truck looks amazing, I have recommended Alec and Clay Cooley to my friend who also just purchased an F150 Tremor. I will make the drive in the future for all service In the future. I couldn't be happier with my service. I've owned 6 Fords, this is my second F150 Tremor. My wife and kids love my new Tremor and I receive compliments regularly from strangers! More
August 01, 2025
I was pleased that Ashley and Mark valued my time and we were able to negotiate a fair deal on my trade in. They were both professional, courteous, and valued my time.. I have shared my experience with Cl were able to negotiate a fair deal on my trade in. They were both professional, courteous, and valued my time.. I have shared my experience with Clay Cooley with several friends and will do business with them again. More
Other Employees Tagged: Ashley Fernandez
August 01, 2025
Great service fast and easy! Definitely will always recommend to anyone and everyone I possibly can! Definitely will always recommend to anyone and everyone I possibly can! More
Other Employees Tagged: Anastacio "Nacho" Ortega, Oscar Sanchez, Jason Alvarez
July 31, 2025
Wonderful job! Karena was polite, helpful, and demonstrated strong knowledge about the work that needs to be done moving forward. Karena was polite, helpful, and demonstrated strong knowledge about the work that needs to be done moving forward. More
Other Employees Tagged: Karena
July 28, 2025
Excellent customer service, and excellent communication with my service advisor, definitely will continue using this service for future needs with my service advisor, definitely will continue using this service for future needs More
Other Employees Tagged: Anastacio "Nacho" Ortega, Oscar Sanchez
July 28, 2025
Exceptional Service and great staff. From the buying process to finance to service. I will always be a customer here. From the buying process to finance to service. I will always be a customer here. More
Other Employees Tagged: Justin Villa, Rachel Downing, Ashley Fernandez, Jason Alvarez
July 15, 2025
Experience great and excellent service. Was very knowledgeable and kind with what ever I needed. Great hospitality every time Was very knowledgeable and kind with what ever I needed. Great hospitality every time More
Other Employees Tagged: Anastacio "Nacho" Ortega, Oscar Sanchez, Jason Alvarez
July 10, 2025
I arrived for my scheduled appointment and they told me to come back the next week. I did and they took care of my recall. The service person called me and asked me to give them a start rating or else he w to come back the next week. I did and they took care of my recall. The service person called me and asked me to give them a start rating or else he would get in trouble and offered me a free tank of gas in exchange for this. Late I got a cash from the service manager. As an apology they came and picked up my car to do a free detailing an fill up of gas of my car and brought me a loaner. 3 days later they returned my car and it had gas, but wasn't detailed, want even vacuumed. I can't the service manager about this multiple times and he never replied. Unprofessional and inept. More
Other Employees Tagged: Oscar Sanchez


