Alex Chambers

Bought a 2016 ford expedition brought up issues I heard during the test drive to Damon and McKinsey I was told service would Look at them. I was told there wasn’t anything wrong and everything was address during the test drive to Damon and McKinsey I was told service would Look at them. I was told there wasn’t anything wrong and everything was addressed so I signed paperwork. Later on after giving me the keys I found out the remote start module was fried so I left it for them to fix found out they said they had to order parts. 30 days later I found out they waited to put it thru my ford premium care and they took care of the ductiable so they didn’t pay the cost and labor. Told them about other nosies which I was told it’s has a 100k put premium fuel in it which was not the issue the plug needed to be changes as well as it needs 14,000 worth of work to be done If they were honest I would have looked for another car. Now service manage tim blew me off and felt after going over his head to jr everything was being covered up this is my 4 th car I have brought from them and being a service member I feel them flying a wounded warrior flag is a cover up to welcome member to sell them problem cars. I have contacted ford motor company, local media and will be sharing Experiance with family friends and co workers STAY AWAY Damon and McKenzie were great people JR is the one who I felt was the bad energy and turned good sale people into to sharks Damon was always honest but Jr had a bad influence and would force his hand in the other direction More

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Car inspection-entire process spelled out by Alex Chambers could not have been done better! Chambers could not have been done better! More

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Quick Help at the Service Unfortunately I got new tires mounted on my Ford Explorer at Walmart and they messed up my tire pressure sensors. Walmart told me to drive to the next Unfortunately I got new tires mounted on my Ford Explorer at Walmart and they messed up my tire pressure sensors. Walmart told me to drive to the next Ford dealership to get a diagnostic and see whats wrong. Obviously Ford didn't cause this problem but Alex was very helpful and immediately took my car in for a quick check. The technician and Alex told me that three tire pressure sensors and two stem valves are damaged and need to be replaced. They got me a quote for the tire pressure sensors. From walking in the door and driving out with an accurate diagnostic it took me 10 min. Wow, Thanks! More

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Outstanding My car is promise on time. No shenanigans Mr Alex Chambers is to th point and He’s alway has the same friendly face. Y My car is promise on time. No shenanigans Mr Alex Chambers is to th point and He’s alway has the same friendly face. Y More

by belindaawhite Verified Customer Verified Customer

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Awesome Best dealership ive been to. Everyone in the service center was very nice. Alex was awesome and handled everything i needed done and he had it done fa Best dealership ive been to. Everyone in the service center was very nice. Alex was awesome and handled everything i needed done and he had it done fast. 2 days for a clutch replacement, oil change and 2 recalls. Having a loaner car was nice too. Overall A+. More

by Norski13 Verified Customer Verified Customer

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The service was excellent! The service is excellent and if something doesn't work out they will make it right. Alex is very much a professional and I had a very good experience The service is excellent and if something doesn't work out they will make it right. Alex is very much a professional and I had a very good experience. More

by JDELLAPENNA13 Verified Customer Verified Customer

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Quick The necessary repair was done quicker than I expected and I hope all will go well. Alex is very knowledgeable and explains everything in detail. I alw The necessary repair was done quicker than I expected and I hope all will go well. Alex is very knowledgeable and explains everything in detail. I always see him for any work to be done (or Heather if he's not available - she great too!). More

by THEBEAR38 Verified Customer Verified Customer

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Scheduled 75K service Service rep, Alex, is always professional and provides exceptional service. I have always had a good experience every time I needed service and will c Service rep, Alex, is always professional and provides exceptional service. I have always had a good experience every time I needed service and will continue to have my vehicle serviced here. More

by Tim from SL Verified Customer Verified Customer

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Great Service Top notch service as always. Everyone is friendly and helpful, the service department is great. Heather and Alex keep you informed and updated while Top notch service as always. Everyone is friendly and helpful, the service department is great. Heather and Alex keep you informed and updated while your waiting. I’ve never had a bad experience. The mechanic’s are on top of what you need and will need in the future. I know I can trust them with my safety. I always recommend Haldeman. More

by KROCK08902 Verified Customer Verified Customer

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Great people to deal with. I like the fact that i could drop off the car off the night before. So you don't have to worry about getting your car there for people to deal with. I like the fact that i could drop off the car off the night before. So you don't have to worry about getting your car there for the appointment. More

by alcc43 Verified Customer Verified Customer

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