Alex Gimenez

My salesman Hossam El-Rashidy was very professional and courteous.I enjoyed working with him.I have never had any problems with this dealership. courteous.I enjoyed working with him.I have never had any problems with this dealership. More

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Ezz Aly(Dean) was absolutely amazing! He went above and beyond to make sure we got the suv we wanted, all the features we needed and the price we were comfortable with. He did not pressu He went above and beyond to make sure we got the suv we wanted, all the features we needed and the price we were comfortable with. He did not pressure us and he continued to keep us in the loop the entire time! Go to dean you will not be dissappointed! Thank you for getting our family in safe, reliable, and dependable car!! It is truly appreciated! More

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Mohammed was a great sales person. He understood my needs and was able to provide me with a car that I love He understood my needs and was able to provide me with a car that I love More

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I was served with the intentions of my happiness. I will refer family members and tell them to ask for Sam, he was great and very professional! I will refer family members and tell them to ask for Sam, he was great and very professional! More

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cleared up all the doubts I had regarding the car. good seller.i will recomend him for sure good seller.i will recomend him for sure More

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Mr. James McLean was very helpful and knowledgeable. We appreciate his help and patience Thank you. appreciate his help and patience Thank you. More

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Hoosam El-Rashidy was excellent! Didn’t rush me, answered all my questions, was extremely patient! This Was One of the best experiences with buying a car. I Highly recommend empire m Didn’t rush me, answered all my questions, was extremely patient! This Was One of the best experiences with buying a car. I Highly recommend empire mazda of green brook More

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Very bad dealer Before you buy the car... you are Mr afther that they don't know you..this people promise everything before you buy..so before sign check everything Before you buy the car... you are Mr afther that they don't know you..this people promise everything before you buy..so before sign check everything More

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Crystal Mazda is the place to go and Bill is your Guy! I had never bought or leased a new car before so as a first timer I had a lot of questions even after doing a lot of research. Crystal Mazda had great I had never bought or leased a new car before so as a first timer I had a lot of questions even after doing a lot of research. Crystal Mazda had great reviews on dealerrater.com so I decided to go here; they also had the Mazda 3i I wanted in a variety of colors to choose from. When I got to the dealer, I asked for William Hamilton since he had great reviews, and I’m so happy I did, he was just simply the best. I wanted to fully understand everything, leasing implications, fees, maintenance and all that complicated paperwork stuff before deciding on what I wanted and even before test driving. Bill was very informative and patient; he answered every question and explained everything in detail with no rush. He was very personable and made me feel very welcome, kinda like I had been going there for years. When I decided to test drive the car, he was very knowledgeable on the car’s specs and features. When it came down to talk about numbers, Bill and Alex Jimenez were very mindful of what I wanted and what I was able to pay, they were very flexible and I was able to get a very fair price for the car I wanted. They were never pushy, aggressive or condescending, like most sales people usually are. I am very happy with my lease and the excellent customer service they gave me. Bill really goes the extra mile for his customers, after finishing all the paperwork he showed us how to work with the car’s Infotainment system, and how to link my iPhone with the car to play my music, pick up calls and all that tech stuff. My plates came in the next day, so that was very convenient too. Overall it was a great experience…I would definitely recommend Crystal Mazda and Bill is your guy! More

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