Alex Lane
Alex Lane at Northern Neck Chevrolet

Alex Lane

Sales Consultant

Northern Neck Chevrolet

18175 Kings Highway
Montross, VA 22520

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4.9
9 Reviews
4.9

9 Reviews

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9 Reviews of Alex Lane

October 14, 2025

Dealership Rating
Employee Rating

Excellent service excellent salesman . Chuck is very easy to work with and very thorough in his work. More

by carlhayden22560
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2025

Northern Neck Chevrolet responded

Thank you so much for the kind words and great review! We're thrilled you had such a great experience with us, and we'll be sure to pass your compliments along to Chuck, Brad, Alex, and Angie. :)

October 12, 2025

Dealership Rating
Employee Rating

Alex is amazing. Great young man that really cares. Only thing that we had an issue with was the finance department. Didn’t seem to care or have the urgency to make t More

by Matt@wmwebbhvac.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 13, 2025

Northern Neck Chevrolet responded

Thank you for taking the time to leave us your feedback. We are thrilled to hear you had such a great experience with Alex, and we'll be sure to pass along your kind words. He truly is a great young man and a valued member of our team. We are, however, very sorry to hear that your experience with our finance department did not meet your expectations. This is certainly not the standard of service we strive for, and we sincerely apologize for the lack of urgency you felt. We take this feedback very seriously and will be addressing this with our team. We would appreciate the opportunity to make this right. Please contact me directly at (800) 883-8901 so we can discuss this further and ensure your next experience is a five-star one.

October 07, 2025

Dealership Rating
Employee Rating

Alex, Rex and Chuck went above and beyond to ensure a smooth and easy process! Will recommend them over and again! More

by regisslaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden , Rex Gordon

Oct 09, 2025

Northern Neck Chevrolet responded

Thank you for the positive review! We strive to make the car-buying process as effortless as possible. We hope to see you soon to service your new ride. Enjoy!

September 29, 2025

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Employee Rating

Very kind staff, willing to negotiate on your deal, gave me the best price for my trade in that was possible. Finance lady was very kind and knowledgeable, service staff seem great. My sales person Alex w More

by SGIBAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rex

Oct 13, 2025

Northern Neck Chevrolet responded

Alex & Rex would personally like to THANK YOU for your awesome review! It was an absolute pleasure helping you find the perfect vehicle and making sure you felt right at home behind the wheel. We take pride in going the extra mile at Northern Neck Chevrolet and Rex ensures we never miss a step. I'm glad the dedication shines through. Enjoy every mile in your new ride - you deserve it!

September 24, 2025

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Employee Rating

Alex went above and beyond to help my wife purchase and I purchase a car. I couldn't have asked for a better experience. I have purchased tons of cars in my life and this was the fastest, least pushy, stre More

by lanezm.zl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2025

Northern Neck Chevrolet responded

Thank you so much for you review. We are so glad that you had a pleasant car buying experience. Here at Northern Neck Chevrolet, we strive to make it an easy place to do business.

September 16, 2025

Dealership Rating
Employee Rating

My sales man Alex and his boss Rex went over and above getting me the vehicle that I wanted. Alex also spent hours teaching me all the bells and whistles of my new vehicle! More

by SGIBAUD
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rex

Oct 13, 2025

Northern Neck Chevrolet responded

Thank you so much for the fantastic review! We're thrilled that Alex and Rex could go above and beyond to get you the vehicle you wanted and that Alex took the time to show you all the new features. We really appreciate your business and hope you're enjoying your new ride!

September 02, 2025

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Employee Rating

Chuck was great to work with. I was able to negotiate the purchase price remotely and have the car independently inspected before I made the trip to test drive, and eventually pur More

by TIMROE77
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith

Sep 02, 2025

Northern Neck Chevrolet responded

Thank you for the great review. I am so glad that you had a pleasant buying experience. Hope your son loves the Jetta.

August 28, 2025

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Employee Rating

first impression was warm and welcome by everyone they are so friendly easy to start talking about purchasing a vehicle More

by michelle080823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2025

Northern Neck Chevrolet responded

Thank you so much for your kind review. Please let us know if we are able to assist you in any way. We strive to be "an easy place to do business."

August 21, 2025

Dealership Rating
Employee Rating

Well Northern Neck Chevrolet treated me fairly Did not try to squeeze an extra penny out of my pocket And this place will get my future business plain and simple✌️😎 More

by jpmaxey61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith , Every body else.

Aug 22, 2025

Northern Neck Chevrolet responded

Thank you so much for your review. We are so glad that you had a great car buying experience here with us. We appreciate you allowing us to serve you.

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