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Allen Froid
23 Reviews
Dealership Experience
1 yr
Industry Experience
15 yrs, 4 mos
Languages Spoken
English
23 Reviews
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23 Reviews of Allen Froid
Verified Customer
June 07, 2025
This is like the 3rd time I've left a review. I don't know how many times I need to tell you that you did a garbage job. I came in mostly to get a new key. Also got an oil change, and to rep I don't know how many times I need to tell you that you did a garbage job. I came in mostly to get a new key. Also got an oil change, and to replace tires since it had a flat. Up front you said that it'd cost $70 plus taxes and fees for an oil change, which is already pricey. Turn out that the taxes and fees were an extra $20. You out-right lied to me. No reasonable person would take taxes and fees to mean an extra $20. You absolutely refused to replace less than 4 tires. I have never had that happen before. It's a 2 wheel drive vehicle. You can recommend against replacing just 2 tires. But refusing to replace just 2 tires is xxxxxxx behavior. Additionally, those 4 tires would have been $1000, plus taxes and fees. I expect the dealership garage to overcharge. That price is a downright rip-off. I have replaced all 4 tires for less than $600 total. And who knows what "taxes and fees" mean. Because you can't be upfront with the actual cost of service. Because you are liars. I went there for convenience, because we had needed a new key, and then got a flat tire, and also needed to get the oil changed. You overcharged for the key replacement. You overcharged for the oil replacement. You then had also lied about the actual cost of those services. And then you tried to steal my back tires which were still perfectly fine and didn't need replacing. And tried to overcharge for those tires, and I still don't know how much it actually would have cost to get all 4 replaced because you can't be upfront about the actual cost of service. I was thinking that I might need to get a new car sometime soon. But if I do, it definitely won't be from the Alpine Dealership. Because their service department are liars and can't be trusted. More
by asl'dkfja'sldkfja;sldkjf;
June 04, 2025
I don't remember the Service writers name but He got me in and out fast. 5 stars in and out fast. 5 stars More
by rfling66
Other Employees Tagged: David Bohn
May 30, 2025
Arrived for my service appointment, and Allen had everything ready before I arrived. We went over service procedures that I need done and everything went smoothly with all services completed in a tim everything ready before I arrived. We went over service procedures that I need done and everything went smoothly with all services completed in a timely manner. Then they washed the car before I finished my business with Alpine. More
by eeburgess
May 27, 2025
They did a great job. They were quick, honest, and transparent. They didn’t try to up sale me. It was nice that they also offered to get me a Lyft ride home and then back They were quick, honest, and transparent. They didn’t try to up sale me. It was nice that they also offered to get me a Lyft ride home and then back to pick up my vehicle after they performed the service. Keep up the great work. More
by Christopher Herring
May 15, 2025
Always taken care of when I bring my car in. Service department always make sure to take care of me. I feel appreciated and welcomed every time. I will be coming back in for further services Service department always make sure to take care of me. I feel appreciated and welcomed every time. I will be coming back in for further services More
by joshuaginn
Other Employees Tagged: Phet Werner, David Bohn, Jalene Cordova, Alejandra Ramirez
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