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Alvis Young
Alvis Young at Tom Peacock Cadillac

Alvis Young

Service Consultant

Tom Peacock Cadillac

15480 North Fwy
Houston, TX 77090

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4.8
39 Reviews
4.8

39 Reviews

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39 Reviews of Alvis Young

September 01, 2025

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Employee Rating

Our service technician Mr. Alvis Young does an excellent job of explaining and caring for our vehicles. More

by saundratyler
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Recommend Dealer
Yes

Other Employees Tagged: Ricco Brown, Mike Williams

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May 12, 2025

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Employee Rating

I appreciate the excellent service today received from my service advisor, Mr Alvis Young. All of my vehicles needs were met and I couldn’t be happier 😊 More

by Jburgessbank1
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Recommend Dealer
Yes
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December 04, 2024

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I enjoyed my stay in their new waiting room. Offices are very nice and comfortable More

by amacklee1934
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Recommend Dealer
Yes
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Dec 04, 2024

Tom Peacock Cadillac responded

Thank you for the wonderful feedback! I'm thrilled to hear that you enjoyed your time in our new waiting room at Tom Peacock Cadillac. Your comfort is our priority, and I look forward to welcoming you back again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700

November 15, 2024

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Service was great. My service advisor Alvis Young took really good care of me. Took a while 3 hour wait with an appointment. More

by L. Hughes
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Recommend Dealer
Yes
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Nov 18, 2024

Tom Peacock Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that Alvis took great care of you during your visit to Tom Peacock Cadillac. We appreciate your patience with the wait time and your understanding. We look forward to serving you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700

October 08, 2024

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Great service and great work,clean place and truck was washed good people call quality work. Very professional More

by Ryderak
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Recommend Dealer
Yes
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Oct 09, 2024

Tom Peacock Cadillac responded

Thank you for your fantastic review! We're thrilled to hear that you experienced great service and quality work at Tom Peacock Cadillac. Keeping our facility clean and our vehicles well-maintained is important to us, and we're glad it made a difference for you. We appreciate your kind words about our team and look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

October 08, 2024

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Employee Rating

Alvis is awesome. He is courteous and friendly, and he always takes great care of me. More

by kk
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2024

Tom Peacock Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Alvis provided you with courteous and friendly service at Tom Peacock Cadillac. It's great to know that he takes such good care of you. We appreciate your kind words and look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 28, 2024

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Employee Rating

Customer service is excellent. Dealership waiting area is state of the art. Thorough maintenance of my vehicle. More

by fmbolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

Tom Peacock Cadillac responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience at Tom Peacock Cadillac. Our team takes pride in providing top-notch customer service and maintaining a comfortable environment for our customers. We appreciate your kind words about our dealership and the maintenance of your vehicle. We look forward to seeing you again soon! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 24, 2024

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Employee Rating

Service is exceptional. They go beyond what is expected to care for customers. I will continue to use this dealership. More

by optreadwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Stewart , Alvis Young

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Sep 25, 2024

Tom Peacock Cadillac responded

Thank you for your wonderful review! We truly appreciate your kind words about the exceptional service at Tom Peacock Cadillac. It's our goal to go above and beyond for our customers, and we're thrilled to hear that you'll continue to choose us. We look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

September 23, 2024

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Employee Rating

I thought I was gong to wait 1 hr after 2 hrs I was told my car still was not ready. I had to wait even longer on a loner More

by Carol Greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2024

Tom Peacock Cadillac responded

Thank you for sharing your experience with us. We understand that waiting longer than expected can be frustrating. Your feedback is valuable, and we appreciate you bringing this to our attention. If you have any further concerns or would like to discuss this in detail, please feel free to reach out to us at Tom Peacock Cadillac. Sincerely, Steve Hainline | General Manager | 281.443.7700

September 20, 2024

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Employee Rating

This is my third lease vehicle and their service has always been exceptional! Ed Stewart and Alvis Young are the best and because of their superb service I wouldn't go anywhere else. Thank you Cadillac More

by owenceasar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2024

Tom Peacock Cadillac responded

Thank you for your kind words! We're thrilled to hear that your experiences with Tom Peacock Cadillac have been exceptional and that Ed and Alvis have made a positive impact during your lease transactions. We truly appreciate your loyalty and look forward to serving you again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

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