Alys Acuna

This is a professional team that works smoothly together. There was no extraneous pressure put forth to make a quick decision on my purchase. I would return the next time I need a car. There was no extraneous pressure put forth to make a quick decision on my purchase. I would return the next time I need a car. More

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Excellent customer service. Alys Acuna was great to work with. Made cash for the vechile did not need financing. Probably why my visit was less than an hour. Alys Acuna was great to work with. Made cash for the vechile did not need financing. Probably why my visit was less than an hour. More

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Te ayudan a adquirir tu auto y hacer crédito un personal muy amable estoy muy agradecido y satisfecho con el carro que adquiri muy amable estoy muy agradecido y satisfecho con el carro que adquiri More

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My experience with Autos Direct was very professional and fair trade. The advertised vehicle was exactly as described, I thank all involved and Alys for her professional help to make this transition very smo fair trade. The advertised vehicle was exactly as described, I thank all involved and Alys for her professional help to make this transition very smooth. Have a great weekend. More

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I love my car! The staff was so nice and no haggling when I sold my truck to them. It took an hour to finish all the paperwork. I was even given cash to put in my p The staff was so nice and no haggling when I sold my truck to them. It took an hour to finish all the paperwork. I was even given cash to put in my pocket by the Supervisor. I recommend this dealership. More

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They worked diligently to make my purchase work. Great personalities around the entire business Awesome Great personalities around the entire business Awesome More

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I had the best experience working wit h Alys at Autos Direct in Virginia. She was very attentive and answered all my questions promptly. When we went to Virginia to pick up a great car the whole staff we Direct in Virginia. She was very attentive and answered all my questions promptly. When we went to Virginia to pick up a great car the whole staff were wonderful. I think you will be pleased if you take the time to check out their cars. More

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Autos Direct absolutely had the right car at the right price, and Alys couldn't have been more pleasant and professional getting it in my garage. For my 65th birthday I wanted to treat myself to a Mustang price, and Alys couldn't have been more pleasant and professional getting it in my garage. For my 65th birthday I wanted to treat myself to a Mustang Convertible. While the Coastal Edition was at the top of my list I literally didn't think it was realistic that I'd find one, especially in Brittany Blue. Autos Direct did though, and with only 9500 miles! I had been shopping around for months so I knew there price was more than fair, but they were still able to improve on it a bit. I had my friend truck it up on one of his east coast runs, and they had no issue keeping it safe for a couple of weeks. Since I didn't visit the dealership, Alys answered all of my questions and sent me a treasure trove of detailed pictures. Of course they provided access to a free CarFax report. The trucking company told me they were polite and cooperative and that he would certainly consider buying a vehicle there. Some folks have griped about the "processing fee", and I'll admit it didn't thrill me either. But I probably encountered at least a half dozen dealers with processing fees of $1000 or more. I know from my extensive shopping that the Autos Direct price was as much as $4K below comparable vehicles, so an $1800 processing fee still made the car a great deal...or I would've never bought it! My personal experience with Autos Direct and especially Alys Acuna was quite positive, all the more impressive when you consider the purchase was made in absentia. They certainly did right by me so I'll give them two thumbs up! More

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Devastating experience. Lies, deception, and disappointment. Needed 2 vans for my business. After a mediocre sales experience, I bought 2 vans. Aside from small squibles l Lies, deception, and disappointment. Needed 2 vans for my business. After a mediocre sales experience, I bought 2 vans. Aside from small squibles like bad tire sensors I was ok with the vehicles. Then after one emission cycle on each vehicle, BOTH vans had check engine lights come on. One with a catalytic issue, the other with particulate filter and crankcase ventilation issues. At first they stated they'd take take of it, and kept one van for almost 2 months. Eventually I got it back, and again one emission cycle later the check engine lights were back on. Now they ghost me, and refuse to call back. The GM said he'd pay for the rental while the repair was getting done, now mysteriously he's not responding. This is a profoundly bad experience and is on the verge of putting my company out of business. I just want them to make it right, and do what they say they will. Sales person- Michael Slim (unorganized and lost paperwork) GM - Marino Cerqueira (almost impossible to get ahold of) Service manager - (biggest liar of all) Mansour Service Tech - (most helpful, but now hosting) Jorge More

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They have a large inventory with a variety of models models; the staff are friendly, helpful and knowledgeable about the inventory and financing options. Alys made the process easier and quite pleasant models; the staff are friendly, helpful and knowledgeable about the inventory and financing options. Alys made the process easier and quite pleasant More

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