Amanda Denyse
Amanda Denyse at Ford of Latham

Amanda Denyse

BDC Director

Ford of Latham

702 Troy Schenectady Road
Latham, NY 12110

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4.1
31 Reviews
4.1

31 Reviews

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31 Reviews of Amanda Denyse

August 14, 2025

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I do find Ford of Latham a great dealership with excellent service and staff. I give it 5 stars More

by LRAIDERONE
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Recommend Dealer
Yes
Aug 14, 2025

Ford of Latham responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ford of Latham.

August 05, 2025

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Everyone was very courteous and kept me updated on my car and also walked me through all the recommended items. More

by DKKREIS07
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Recommend Dealer
Yes

Other Employees Tagged: Ronald Draves

Aug 06, 2025

Ford of Latham responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 24, 2025

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Would not have anything to do with this dealership, they do not go to bat for you when there is a big problem and your warranty is 2 (two) days expired. Any other dealership would have back dated the servic More

by Taloustoy
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Recommend Dealer
No
Jul 28, 2025

Ford of Latham responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 16, 2025

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Everyone at Ford of Latham was easy to deal with from the trade in evaluation, ordering process, and the final purchase of my new truck. More

by WVFARMER
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Recommend Dealer
Yes

Other Employees Tagged: Kwame Jarvis

Jul 16, 2025

Ford of Latham responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

May 22, 2025

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great experience, all of the staff was very helpful, much appreciated and easy process , thanks! More

by RYANJPELTON
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Recommend Dealer
Yes
May 22, 2025

Ford of Latham responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ford of Latham!

May 07, 2025

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Quick,easy process to obtain new lease. The staff are pleasant and accommodating. Love the website to complete before visit. More

by KROSEBRO
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Recommend Dealer
Yes

Other Employees Tagged: Sadik

May 07, 2025

Ford of Latham responded

Thanks for sharing your thoughts about your experience with Ford of Latham. We appreciate your business and hope to see you again soon!

April 09, 2025

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Very disappointed in this dealership. Only had one key available, asked for a second one, first told it came with only one, but when my husband challenged the manager, Trevor, he said tha More

by LSCUTARI2
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Recommend Dealer
No

Other Employees Tagged: Nathaniel Auriemma

Apr 13, 2025

Ford of Latham responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 22, 2025

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They kept me well informed on the status of my vehicle and returned it to me in cleaner than when I brought it in The new vehicle I purchased had a dent in it and they pointed it out to me and are work More

by PMWATERVLIET
Recommend Dealer
Yes

Other Employees Tagged: John deyette

March 21, 2025

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Very pleased. Always hesitant to bring my car to the dealer bc of the cost. Thought had oil leak , Surprised when they called to say they couldn’t find a leak prob More

by mel2kaz
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Recommend Dealer
Yes

Other Employees Tagged: Ronald Draves

March 10, 2025

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Car has only 33k miles on it and is barely outside of warranty and the dealership refuses to stand by their product..water pump is already going bad More

by Hank
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Recommend Dealer
No

Other Employees Tagged: Paul Lynch, Ronald Draves

Mar 13, 2025

Ford of Latham responded

Hank, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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