Very informative and not pushy.
This dealerships has changed their reputation for the better recently.
This dealerships has changed their reputation for the better recently.
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by TBV
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2025 -
Barry Sanders Supercenter responded
Thank you for sharing your experience! We're glad to hear you found the process informative and enjoyable. We appreciate your feedback and are happy to have earned your trust!
We were in a bind, and Amanda was very hospitable and
gave us a very warm welcome. Considering the vehicle was towed to this facility, and the tow driver dropped the car in a poor spot in the middle of
gave us a very warm welcome. Considering the vehicle was towed to this facility, and the tow driver dropped the car in a poor spot in the middle of the nigh, Amanda was more than accommodating. Thank you!
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by imhboyles
Verified Customer
Verified Customer
Apr 28, 2025 -
Barry Sanders Supercenter responded
Thank you for sharing, imhboyles! We're so glad Amanda could make your experience more comfortable, especially in a tough situation. We appreciate your kind words and are here to help anytime you need us!
In and out in good time.
Staff was courteous and knowledgeable. Looking forward to my next service.
Staff was courteous and knowledgeable. Looking forward to my next service.
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by BROWLUT
Verified Customer
Verified Customer
Service Price Transparency
Apr 18, 2025 -
Barry Sanders Supercenter responded
Thanks for the great feedback! We’re glad everything went smoothly and look forward to seeing you next time!
I am comfortable there and don't mind waiting on my car
to get serviced. Everyone is polite.
to get serviced. Everyone is polite.
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by booeysmom
Verified Customer
Verified Customer
Other Employees Tagged:
Amanda Kenning
Apr 14, 2025 -
Barry Sanders Supercenter responded
Thanks, booeysmom! We're glad you feel comfortable with us—appreciate your patience and kind words!
My daughter brought her jeep in for a check engine light
to get checked. Three days later we replaced windshield wipers and power steering fluid. I also requested to Amanda if the service department could l
to get checked. Three days later we replaced windshield wipers and power steering fluid. I also requested to Amanda if the service department could look at the carpet in her jeep. It was coming undone on the passenger side front and the passenger rear. They just shoved the carpet under the center console which is what she does all the time and did nothing to the rear. I told Amanda I would pay an hourly fee to have this fixed right. I guess that did not matter.
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by K.williams1
Verified Customer
Verified Customer
Other Employees Tagged:
Amanda Kenning
Apr 15, 2025 -
Barry Sanders Supercenter responded
Thank you for your feedback. We apologize that we fell short of your expectations regarding the carpet issue. We did ask our technician to take a look, and he did what he could, but we didn’t want to charge you for something we knew we couldn't properly fix. That said, we understand how important this was to you, and we're sorry we weren’t more clear about our limitations. We appreciate the opportunity to assist your daughter and are always here if you need anything in the future.
This visit was disappointing.
I came in the day before to schedule an appointment to have my auxiliary battery changed, as it was not working and my Jeep Wrangler is still under w
I came in the day before to schedule an appointment to have my auxiliary battery changed, as it was not working and my Jeep Wrangler is still under warranty. I asked how long of a job it would be, because if it was a long one I wanted to schedule for the weekend when I'd have a ride. I was told that it was a super quick fix, so I scheduled for the next day after work. I arrived 10 minutes early (2:50pm for a 3pm appointment). It wasn't finished until 5:30pm. I inquired multiple times during the visit what was taking so long, as I know this should be about a 30 minute fix. I was told that they had to completely recharge the broken battery before fixing it because, "We need the error code off of the old battery or Mopar won't pay us for the swap." In my opinion, this could have been done on their own time. My battery was clearly malfunctioning (per the error code on my vehicle and the fact that it wasn't working), and they confirmed that my vehicle is still under warranty by the manufacturer. They should have made the fix and done what they needed to do to get paid (not my responsibility) after fixing my vehicle and letting me leave. I was at the dealership for 2 hours and 40 minutes to ensure they got paid for a part covered by my warranty.
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by kelseyaustin
Verified Customer
Verified Customer
Service Price Transparency
Apr 09, 2025 -
Barry Sanders Supercenter responded
Hi Kelsey. We’re sorry your visit didn’t meet expectations and appreciate you sharing your experience. Once the MOPAR warranty was confirmed and the repair was finalized, the total time from start to finish was 58 minutes. However, we understand the frustration caused by the overall wait and how it felt from your perspective. Our goal is always to support our customers and provide efficient service, and we hate that this visit was disappointing. Thank you again for your feedback—it helps us improve.
She took care of our oil change in a timely manner.
Thank you very much.
Thank you very much.
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by janellekeith53
Verified Customer
Verified Customer
Service Price Transparency
Mar 26, 2025 -
Barry Sanders Supercenter responded
You're very welcome! We're glad to hear your oil change was handled efficiently. Thank you for your support, and we look forward to serving you again!
People are friendly and helpful.
The service appointment process was easy to get. Ìwill recommend the dealership to others.
The service appointment process was easy to get. Ìwill recommend the dealership to others.
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by xtimeAppt+4053388523
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2025 -
Barry Sanders Supercenter responded
Thank you for your kind words! We're thrilled to hear you had an easy and positive service experience. We appreciate your recommendation and look forward to serving you again!
The service department was friendly, and I didn’t have to
wait long for my vehicle
wait long for my vehicle
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by MARLA.HERBERT
Verified Customer
Verified Customer
Service Price Transparency
Mar 05, 2025 -
Barry Sanders Supercenter responded
Thank you for your feedback, MARLA.HERBERT! We're glad to hear you had a quick and friendly experience with our service department. We appreciate your business!
Kind people with great service at a reasonable speed for
whats being done. And a nice waiting area
whats being done. And a nice waiting area
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by jhardnack420
Verified Customer
Verified Customer
Service Price Transparency
Mar 03, 2025 -
Barry Sanders Supercenter responded
Thank you! We're glad you enjoyed the service, our team, and the waiting area. We appreciate your support! 😊🚗
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