Amber Shafer
Amber Shafer at Ford of Columbia

Amber Shafer

Service Advisor

Ford of Columbia

115 S James Campbell Blvd.
Columbia, TN 38401

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5.0
32 Reviews

I took a plunge into the Service world after 6 years in the sales world. I thoroughly enjoy what I do and will always make sure you receive top notch customer service.

Dealership Experience

10 mos

Industry Experience

10 mos

5.0

32 Reviews

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32 Reviews of Amber Shafer

July 21, 2025

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Employee Rating

Amber was my service advisor today and she was perfect! Came in with a tire going flat and since I get my oil changed at Ford there was no charge for my repairs! I will always recommend this shop More

by miss_amberlady
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Recommend Dealer
Yes

July 15, 2025

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Great experience, great communication throughout the process. Highly recommend for warranty work and care after purchase. More

by loveslawn
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Recommend Dealer
Yes

Other Employees Tagged: Will Anderson

July 07, 2025

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Great service as always and very friendly service representatives. They get your vehicle in quickly and get the work done. More

by kjmurphyntn
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Recommend Dealer
Yes

Other Employees Tagged: Will Anderson

July 03, 2025

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The dealership was great start to finish. The check-in was nice and smooth and they kept me updated on the progress. Once the recall was done they had me out the door and on my way quickly! More

by j.morrison.galloway
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Recommend Dealer
Yes

June 12, 2025

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The service department employees are really great. They are excellent at keeping people informed about what they are doing to your vehicle and at what you need to know about your vehicle. More

by kjmurphyntn
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Recommend Dealer
Yes

Other Employees Tagged: Christian Farris , Will Anderson

April 26, 2025

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The service department kept me well informed on the service progression. They did a great job! I will definitely be returning for my next service. More

by woodhead1965
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Recommend Dealer
Yes

April 12, 2025

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I have never had a dealership or shop deal this honestly with car related issues. Amber was super helpful, and when part they ordered were received damaged, they ordered new parts to make sure the car was f More

by austinjustman
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Recommend Dealer
Yes

April 06, 2025

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They assisted me when had an emergency immediately. They were friendly and knowledgeable. I would recommend them to anyone. More

by chrissweetbaby
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Recommend Dealer
Yes

April 02, 2025

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The dealership got me in quickly They performed the services I ask and service riders were competent and concise More

by Benjamin.doyle
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Recommend Dealer
Yes

March 30, 2025

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They are easy to deal with and keep you informed all the way!! Super nice! More

by Jonmullins_82
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Recommend Dealer
Yes
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