Amber Straubing

Amber was amazing, and even though they could not figure out what was wrong with my car. (Stupid car wouldn’t make the noise) my only issue is I told them I was waiting for the vehicle, I arrived at 7:45am out what was wrong with my car. (Stupid car wouldn’t make the noise) my only issue is I told them I was waiting for the vehicle, I arrived at 7:45am and by 12 had not heard an update, asked for an update, and waiting another hour to be told they had looked at my car in the morning and were going to call me because they “didn’t know” I was waiting. While I verbalized it and my paperwork for the work up showed “waiter”. More

by amberfrawley2042 Verified Customer Verified Customer

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I love my salesman, but I didn't like that I wasn't told that I could make a reservation for a rental ahead of time and that I could request certain type of car. The service staff should ask when they make that I could make a reservation for a rental ahead of time and that I could request certain type of car. The service staff should ask when they make an appointment that they know will require a rental! More

by bohanonclan Verified Customer Verified Customer

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I have been with this dealership for over 15 years I think that speaks for itself think that speaks for itself More

by HARRIS-BEVERLY Verified Customer Verified Customer

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I have always had wonderful service from kelly Nissan. The Service advisor Amber is great. I will always bring my car for service here. I place I can count on to deliver outstanding service. Great job Ke The Service advisor Amber is great. I will always bring my car for service here. I place I can count on to deliver outstanding service. Great job Kelly Nissan of Oak Lawn. More

by treschar Verified Customer Verified Customer

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Muy bien muy a mables to el personal si lo recomiendo para que ballan a nissan para que ballan a nissan More

by RODOLFOMERINO514 Verified Customer Verified Customer

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Really appreciate Amber’s kindness and being available to assist me. They were very truthful in letting me know what was wrong with my vehicle. They kept me informed via video or text messages. Nissan inspec assist me. They were very truthful in letting me know what was wrong with my vehicle. They kept me informed via video or text messages. Nissan inspected my entire vehicle. More

by crystalccr Verified Customer Verified Customer

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Great service however I would love if you would take walk in. Over all was happy with the fast service. in. Over all was happy with the fast service. More

by bettycachis Verified Customer Verified Customer

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There's a great deal of fantastic things going here. I've scooped at 2 other Nissan dealerships and Kelly blows away both locations. Their service department (although expensive) has some of the best c I've scooped at 2 other Nissan dealerships and Kelly blows away both locations. Their service department (although expensive) has some of the best customer service paired with a knowledgeable team that doesn't beat around the bush. A few years ago, I brought my mom to Kelly to purchase a car in cash. We dealt with Andy and he was super patient. My Sentra of 12 years trans went out a few weeks ago and once again, Andy took care of me. Keep up the great work. More

by jolo_jax3 Verified Customer Verified Customer

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Nice dealership. I felt they were patience with me and answered my concerns regarding recommended future service. I felt they were patience with me and answered my concerns regarding recommended future service. More

by airettamyrick Verified Customer Verified Customer

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Friendly courteous helpful making sure that you're satisfied attentive to your needs for your vehicle satisfied attentive to your needs for your vehicle More

by lizzyh410 Verified Customer Verified Customer

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