Amy Felix
Amy Felix at Mazda of Claremont

Amy Felix

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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4.9
189 Reviews
4.9

189 Reviews

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189 Reviews of Amy Felix

January 26, 2026

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Employee Rating

Great professional and courteous service. Excellent technician. Beautiful waiting area.... clean and bright and great atmosphere More

by RAMON.FRANCO28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2026

Mazda of Claremont responded

Thank you for the wonderful feedback! We’re delighted to hear that you experienced professional and courteous service, and that our technician provided excellent care. It’s also great to know you enjoyed our clean, bright, and welcoming waiting area. We truly appreciate you choosing us!

January 24, 2026

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Awesome customer service. Will definitely be coming back to take care of all my car needs. More

by los.bahenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Zemeno

Jan 26, 2026

Mazda of Claremont responded

Thank you for the great review! We’re thrilled to hear you received awesome customer service and look forward to taking care of all your car needs in the future. We truly appreciate your continued support!

January 20, 2026

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The service was fast, and the waiting room was comfortable with good amenities, price was good, i received a detailed video with all the inspections. More

by miguel-caro-c
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 26, 2026

Mazda of Claremont responded

Thank you for your review! We’re glad to hear that your service was fast, the waiting area was comfortable, and the pricing met your expectations. It’s great to know the detailed inspection video was helpful as well. We truly appreciate you choosing us and look forward to your next visit!

January 18, 2026

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Claremont Mazda has the best service. I made an appointment and they took me before my appointment time. I received a video of the service that was done to my vehicle. More

by Pacifico006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Mazda of Claremont responded

Thank you for the great review! We’re glad to hear that our team was able to see you ahead of your appointment and that the service video helped keep you informed. We truly appreciate you choosing Mazda of Claremont and look forward to serving you again!

January 10, 2026

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This experience was wonderful. Amy was smart, caring and professional. the work done is perfect and I now drive in confidence again. Thank yayyou. More

by VICKIHUBBERT
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2026

Mazda of Claremont responded

Thank you for sharing your experience! We’re so glad to hear it was a wonderful visit and that Amy provided smart, caring, and professional service. It’s great to know the work was done perfectly and that you’re back on the road driving with confidence. We truly appreciate your kind words, thank you for choosing us!

January 03, 2026

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After spending over 12 years working for a dealership, I can say that this dealership is very well run and the people are extremely friendly. I see Amy twice a year for my bi-annual services and she is alw More

by pirantsplace
Service Price Transparency
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Recommend Dealer
Yes
Jan 05, 2026

Mazda of Claremont responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Amy and our team have made your visits enjoyable, and we’re honored to have earned your trust over the years. Your kind words mean a lot, and we look forward to continuing to provide you with the same level of service for many years to come.

December 18, 2025

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Your staff was fast and courteous plus I had a coupon for the service. Very professional and the coffee in the lounge was great. More

by rexnard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Mazda of Claremont responded

Thank you for the great feedback! We’re happy to hear our team was fast, courteous, and professional, and that you were able to take advantage of your service coupon. We’re also glad you enjoyed the coffee in the lounge, it’s the little things that make the experience better! We appreciate your visit and look forward to seeing you again.

December 09, 2025

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Claremont Mazda is an excellent dealership. They listen to your needs and supply you with great customer service. More

by MCOOLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Mazda of Claremont responded

Thank you for your kind words! We’re delighted to hear that our team at Mazda of Claremont was able to listen to your needs and provide great customer service. We truly appreciate your feedback and look forward to serving you again!

November 30, 2025

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Employee Rating

Amy is really kind and helpful; this is rare in a fact paced SoCal World! More

by Marlene Mora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia, Martin Ramirez, Adrian Hernandez , Can’t find the photo of the one I thought was Amy

Dec 01, 2025

Mazda of Claremont responded

Thank you for your kind words! We’re thrilled to hear that Amy made your visit smooth and enjoyable, going above and beyond to help our guests is exactly what we strive for. Your feedback means a lot to us!

November 30, 2025

Dealership Rating
Employee Rating

Always a pleasure dealing with Amy at Claremont Mazda. My car is repaired in a timely manner and any questions or concerns are handled quickly and professionally. More

by MCOOLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia

Dec 01, 2025

Mazda of Claremont responded

Thank you for your kind words! We’re thrilled to hear that Amy consistently provides timely, professional service and handles your questions with care. We appreciate your continued trust in Mazda of Claremont and look forward to next time!

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