Amy Felix
Amy Felix at Mazda of Claremont

Amy Felix

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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5.0
194 Reviews
5.0

194 Reviews

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194 Reviews of Amy Felix

April 15, 2026

Dealership Rating
Employee Rating

Excellent service, professional staff and I love dealing with you guys , because I have got really good car. More

by MIKAMINASYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Mazda of Claremont responded

Thank you for your wonderful feedback! We’re so glad to hear you received excellent service and found our staff professional and easy to work with. It’s great to know you’re happy with your car, that means a lot to us! We truly appreciate your continued trust and look forward to seeing you again!

March 09, 2026

Dealership Rating
Employee Rating

Great customer service and always reasonable with their time on oil changes whenever I come in for service. Thank you again. More

by Afghost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia, Martin Ramirez, Adrian Hernandez , Jake Trujillo

Mar 11, 2026

Mazda of Claremont responded

Thank you for sharing your experience! We’re glad to hear that our team at Mazda of Claremont continues to provide great customer service and makes your oil change visits smooth and convenient. We truly appreciate your loyalty and kind words! We look forward to seeing you again for your next service.

February 22, 2026

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Employee Rating

Great service , friendly, organized, professional and lobby clean and inviting while waiting. Because of video of vehicle serviced answered a lot of questions without having to ask them thanks More

by tmct45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Smith

Feb 23, 2026

Mazda of Claremont responded

Thank you for the wonderful feedback! We’re so glad you had a great experience at Mazda of Claremont. It’s great to hear that you found our team friendly, organized, and professional, and that our lobby made your wait comfortable and inviting. We’re especially happy our service video helped answer your questions and provided added transparency without you even having to ask. We truly appreciate your support and look forward to seeing you again at your next visit!

February 17, 2026

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Very pleased with the service, the service advisors listened to my requests and comments and took action on it. More

by thunderbird777
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 19, 2026

Mazda of Claremont responded

Thank you for your feedback! We’re thrilled to hear that our service advisors listened carefully to your requests and took action to meet your needs. Providing attentive and responsive service is always our goal, and it’s great to know we delivered that experience at Mazda of Claremont. We truly appreciate your trust and look forward to assisting you again!

February 12, 2026

Dealership Rating
Employee Rating

I had a great experience and the staff are very polite and knowledgeable with every question I had. More

by sandrider01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Mazda of Claremont responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you had a great experience. Our team takes pride in being polite, knowledgeable, and making sure every question is answered thoroughly, so it means a lot to know that came through during your visit. We truly appreciate your support and look forward to assisting you again in the future!

January 26, 2026

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Employee Rating

Great professional and courteous service. Excellent technician. Beautiful waiting area.... clean and bright and great atmosphere More

by RAMON.FRANCO28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2026

Mazda of Claremont responded

Thank you for the wonderful feedback! We’re delighted to hear that you experienced professional and courteous service, and that our technician provided excellent care. It’s also great to know you enjoyed our clean, bright, and welcoming waiting area. We truly appreciate you choosing us!

January 24, 2026

Dealership Rating
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Awesome customer service. Will definitely be coming back to take care of all my car needs. More

by los.bahenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Zemeno

Jan 26, 2026

Mazda of Claremont responded

Thank you for the great review! We’re thrilled to hear you received awesome customer service and look forward to taking care of all your car needs in the future. We truly appreciate your continued support!

January 20, 2026

Dealership Rating
Employee Rating

The service was fast, and the waiting room was comfortable with good amenities, price was good, i received a detailed video with all the inspections. More

by miguel-caro-c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Mazda of Claremont responded

Thank you for your review! We’re glad to hear that your service was fast, the waiting area was comfortable, and the pricing met your expectations. It’s great to know the detailed inspection video was helpful as well. We truly appreciate you choosing us and look forward to your next visit!

January 18, 2026

Dealership Rating
Employee Rating

Claremont Mazda has the best service. I made an appointment and they took me before my appointment time. I received a video of the service that was done to my vehicle. More

by Pacifico006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Mazda of Claremont responded

Thank you for the great review! We’re glad to hear that our team was able to see you ahead of your appointment and that the service video helped keep you informed. We truly appreciate you choosing Mazda of Claremont and look forward to serving you again!

January 10, 2026

Dealership Rating
Employee Rating

This experience was wonderful. Amy was smart, caring and professional. the work done is perfect and I now drive in confidence again. Thank yayyou. More

by VICKIHUBBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2026

Mazda of Claremont responded

Thank you for sharing your experience! We’re so glad to hear it was a wonderful visit and that Amy provided smart, caring, and professional service. It’s great to know the work was done perfectly and that you’re back on the road driving with confidence. We truly appreciate your kind words, thank you for choosing us!

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