Amy Micuda
Amy Micuda at Michiana Chrysler Dodge Jeep RAM Fiat

Amy Micuda

Service Advisor

Michiana Chrysler Dodge Jeep RAM Fiat

120 W McKinley Ave
Mishawaka, IN 46545

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4.4
36 Reviews
4.4

36 Reviews

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36 Reviews of Amy Micuda

November 21, 2025

Dealership Rating
Employee Rating

Excellent experience with Amy and Matt They were very responsive to my repairs and concerns with my vehicle More

by manderson814
Recommend Dealer
Yes

Other Employees Tagged: Amy Micuda

Nov 21, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at The New Michiana! We will always be here for you! Have a wonderful weekend! :)

November 05, 2025

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Employee Rating

I'm 25 minutes away first of all all you have to do is get Amy a big raise and attack it did a software update on my Jeep a great job More

by duke_lakers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful weekend! :)

October 28, 2025

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Employee Rating

Over their head and can’t diagnose anything without the computer telling them and didn’t even reference a check engine light that was shown while in their time with vehicle. Also very rude to customer con More

by dan.benak
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mechanic

Oct 28, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you.

October 27, 2025

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Employee Rating

I have had the pleasure of working with Amy on a mechanical claim. Our numbers were not matching; she is so patient and understanding. I really appreciate he knowledge and experience. she is the bes More

by DENNISV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at The New Michiana! We will always be here for you! Enjoy life in your Jeep! Have a wonderful week! :)

October 07, 2025

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Employee Rating

Oil change performed quicker than quoted. Did not do the requested tire rotation. Now I have to go back again. More

by MRM
Recommend Dealer
No

Other Employees Tagged: Amy Micuda

Oct 07, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey or your Service Advisor to discuss your situation in private. Thank you. Have a great day!

Oct 09, 2025

MRM responded

I returned today and the tire rotation was completed at “no charge” which was very much appreciated!

October 01, 2025

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Employee Rating

Having been a customer of Michiana Chrysler Dodge Jeep RAM Fiat for many years, I have always found their sales and service support staff to be excellent. And during my most recent visit and transaction, More

by JEFFNOLEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chamberlin, Victor Sheetz , Matt

Oct 02, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business again at Michiana! We will always be here for you! Enjoy life in your new Dodge! Have a great day and a wonderful weekend! :)

September 26, 2025

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Employee Rating

very expensive to get your car fixed there at the shop but the people were friendly though. More

by Groves.latoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elizabeth Kashani , Patricia Novak

Sep 26, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for letting us earn your business at Michiana! Our prices are competitive in the market. We will always be here for you! Have a wonderful weekend! :)

September 10, 2025

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Employee Rating

Receiving the video on the work that needed to be completed was very helpful and great. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your Service business at Michiana! We will always be here for you! Enjoy life in your Jeep! Have a great day and a wonderful weekend! :)

August 28, 2025

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Employee Rating

Horrible. Service never answers the phone, have to call multiple times. Person we dealt with screwed up on multiple things. More

by mklaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey or email him at dbailey@michianacdjr.com to discuss your situation in private. Thank you. Have a great day!

August 21, 2025

Dealership Rating
Employee Rating

Very courteous and helpful, Yhey helped me, despite my money issues and credit problems! Everything was fixed when I told them about it More

by torrestjosephrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Madsen

Aug 21, 2025

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at The New Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

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