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Amy Trotter
Amy Trotter at Walt Massey Chrysler Dodge Jeep RAM Columbia

Amy Trotter

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Columbia

1470 Hwy 98 E
Columbia, MS 39429

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4.8
8 Reviews
4.8

8 Reviews

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8 Reviews of Amy Trotter

June 11, 2025

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Employee Rating

I felt I could have confidence in this dealership at the time I was received and the process was easy and stress free. My fist time here and I will return when my vehicle needs tending More

by Tiger
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dana Douglas, Anthony Chapman

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Jun 11, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad your first visit left a great impression! It's important to us that every customer feels confident and at ease throughout the process. We look forward to seeing you again when your vehicle needs service—thank you for trusting us!

May 19, 2025

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I have been using their service dept. for years & have found them to be reliable, efficient, honest, and competitive in their prices. Their workmanship is first class and I will continue More

by Noemail21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miryam Evans

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May 23, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We truly appreciate your continued trust and support over the years! It means a lot to know you’ve found our team reliable, honest, and efficient. We’re committed to keeping that first-class workmanship going every time you visit.

April 11, 2025

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My appointment was at 0730. My jeep was still sitting where I parked it at 0750. Reason was they were getting the oil ready. More

by STEVENKITTELSON999
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cole Bourne , Miryam Evans

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Apr 18, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your feedback. We understand how important your time is, and we’re sorry for the delay in getting started. We’ll review this with our team to ensure better preparation and smoother service going forward.

April 08, 2025

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It was clean, the service guy was helpful and respectful. Overall it was a good experience. More

by stanza06
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear you had a good experience! Providing a clean environment and respectful service is what we aim for—thanks for choosing us!

April 02, 2025

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Employee Rating

Miryam was super nice and helpful! Great dealership, staff and excellent service. Thanks so much! More

by joshmiller8806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miryam Evans

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Apr 05, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re thrilled to hear Miryam and the team made your experience a great one! Thanks so much for the kind words—we’re glad we could help!

March 29, 2025

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I had a really good experience with the Walt Massey Team Thank you for your help. More

by Tyson
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Bradley , Miryam Evans, Patrick West

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Mar 30, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad you had a great experience with the team! Thanks for choosing us—we’re always here to help!

January 22, 2025

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Employee Rating

We appreciate your services and we to continue working with you for everything that you do for us. More

by janicewilliams0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miryam Evans

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Jan 23, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you so much for your kind words and continued trust in us! We’re honored to support you and look forward to building on this great partnership for everything ahead. Your satisfaction is always our priority!

January 16, 2025

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Employee Rating

Very good service. Highly recommend this department. Treated me like family Very very good always More

by dennisdiane3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miryam Evans

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Jan 17, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your kind words! We're so glad to hear you felt like family and had such a positive experience with our team. Your recommendation means the world to us, and we’re honored to have earned your trust. We’ll be here whenever you need us!

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