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Andrea Baumgardner
42 Reviews
42 Reviews
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42 Reviews of Andrea Baumgardner
August 27, 2025
I have used Washington Ford for my service for over 20 years and several trucks. Always a good experience. Great staff and service. I also had Andrea B. as my service advisor on many occasions. She is a g years and several trucks. Always a good experience. Great staff and service. I also had Andrea B. as my service advisor on many occasions. She is a great communicator and always gets the job done. More
by SKTERLING
Verified Customer
August 22, 2025
The personal touch points and coordination were great. Work was completed on time and as expected. Work was completed on time and as expected. More
by MICHAELSLANDY
Other Employees Tagged: Laura Danzuso
August 19, 2025
My son's card was inspected. Communication was awesome and timliness perfect. I always have my vehicles serviced at this location. Andrea and Laura thank you for your A+ custo Communication was awesome and timliness perfect. I always have my vehicles serviced at this location. Andrea and Laura thank you for your A+ customer service More
by JONI_TY
Other Employees Tagged: Laura Danzuso
August 16, 2025
It’s your typical dealership scam in the service department. Claim they are the best and “trustworthy” but they pull the same stunts With all customers. Wheel bearing cost was going to be $1,400. I department. Claim they are the best and “trustworthy” but they pull the same stunts With all customers. Wheel bearing cost was going to be $1,400. I had a regular reliable mechanic do it and inspection for half that. Tried to make me and my father replace all four tires because 1 was barely passing inspection. My dad bought into it, but I refused to get screwed by Ford yet again. More
by ANTHONY.UNIEJEWSKI
August 13, 2025
Any time I need my truck serviced, I always deal with Andrea. Top notch service and communication. Andrea cares about my end of the situation. If my truck is off the road, I am falling behind and not ma Andrea. Top notch service and communication. Andrea cares about my end of the situation. If my truck is off the road, I am falling behind and not making money. Andrea always goes above and beyond my expectations. For that, I am grateful. More
by cwgaragedoorspa
Other Employees Tagged: Ryan Smith
August 03, 2025
I do not think that Washington Ford provides a good return on investment. $58.00 for wiper blades, $26.00 for a light bulb, $210.00 for 20 lug nuts! The work seems to have been done but at at an in return on investment. $58.00 for wiper blades, $26.00 for a light bulb, $210.00 for 20 lug nuts! The work seems to have been done but at at an inflated price. Since there are no other Ford dealerships in the area, it is not possible to compare costs. More
by SHACK213
July 31, 2025
The service was great I appreciate the prompt and professional treatment of my vehicle service issues professional treatment of my vehicle service issues More
by VICTOR.BISS
Other Employees Tagged: Laura Danzuso, Don Paris, Kevin Konek, Cindy Timmons
July 30, 2025
Andrea is always polite and professional. Gave me excellent heads-up as to how long it will take to finish the service and an accurate estimate of the cost. . Also, went over work that was do Gave me excellent heads-up as to how long it will take to finish the service and an accurate estimate of the cost. . Also, went over work that was done explaining at an appropriate level of detail. More
by DBDOWDELL
Other Employees Tagged: Tom Jack , Andrea
July 30, 2025
Highly satisfied with the speed and quality of the service my vehicle received definitely recommend this dealership. service my vehicle received definitely recommend this dealership. More
by jsims1399
Other Employees Tagged: Darren Burns, Ryan Smith
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