Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Andrew Vela
Andrew Vela at Gerald Kia of Matteson

Andrew Vela

Finance Manager

Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

Contact Me
4.5
69 Reviews
4.5

69 Reviews

Write a Review

69 Reviews of Andrew Vela

August 22, 2025

Dealership Rating
Employee Rating

Excellent service with care on time service explain paperwork I will refer kia to family and friends More

by JOC.171LIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Bucey

Report | Print
Aug 23, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced excellent service and appreciated our timely assistance and thorough explanation of the paperwork. Your willingness to refer Gerald Kia of Matteson to family and friends means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 20, 2025

Dealership Rating
Employee Rating

Everyone at the dealership was very welcoming patient and understanding throughout the whole process, not only where they concern for my emotional state but also that I was making a right decision for myself More

by kaylagraham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Aaron Carter, Shamir Turner, Matthew Bucey , Brandon

Report | Print
Aug 21, 2025

Gerald Kia of Matteson responded

Thank you, for your kind words, Kayla! We appreciate you taking the time to share your experience at Gerald Kia of Matteson. We're glad to hear that our team was able to provide the support and understanding you needed during your decision-making process. It means a lot to us that you chose to do business with us, and we look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 07, 2025

Dealership Rating
Employee Rating

Great attitude and atmosphere, they took care of me Great and I appreciate everything, thanks More

by kennethcrawford810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shamir Turner

Report | Print
Aug 08, 2025

Gerald Kia of Matteson responded

Thank you for your positive feedback, Kenneth! We’re thrilled to hear that you experienced a great attitude and atmosphere at Gerald Kia of Matteson. Your appreciation means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

August 05, 2025

Dealership Rating
Employee Rating

Great Customer service from everyone. They are a bit backed up with getting an appointment but service was great More

by jerewatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Aaron Carter, Shamir Turner, Matthew Bucey , Chris from service

Report | Print
Aug 05, 2025

Gerald Kia of Matteson responded

Thank you so much for your feedback! We're thrilled to hear that you received great customer service at Gerald Kia of Matteson. We appreciate your understanding regarding the appointment backlog, and we're glad that your service experience was positive. We look forward to serving you again soon! Sincerely, The Team at Gerald Kia of Matteson

July 29, 2025

Dealership Rating
Employee Rating

Perfect customer service , Shelly gave me all of the information i asked for. Would recommend to any one of my family members. More

by shaunbc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Aaron Carter, Shamir Turner, Matthew Bucey , David Casino

Report | Print
Jul 29, 2025

Gerald Kia of Matteson responded

Thank you, Shaun! We are happy to hear that Shelly provided you with perfect customer service and all the information you needed. Your recommendation means a lot to us at Gerald Kia of Matteson, and we look forward to assisting you and your family in the future. Sincerely, The Team at Gerald Kia of Matteson

July 18, 2025

Dealership Rating
Employee Rating

We received great timely service. Everyone was helpful and professional. We will definitely use Gerald Kia again. More

by ERIC.MCINOWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shamir Turner

Report | Print
Jul 19, 2025

Gerald Kia of Matteson responded

Thank you for your kind words, Eric! We're thrilled to hear that you received timely service and found our team to be helpful and professional. We appreciate your support and look forward to assisting you again at Gerald Kia of Matteson! Sincerely, The Team at Gerald Kia of Matteson

July 15, 2025

Dealership Rating
Employee Rating

Hi I recently purchased a vehicle from Kia and I am in love with it the customer service was amazing. More

by Tashay Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Aaron Carter, Shamir Turner, Matthew Bucey , David Casino, Brandon

Report | Print
Jul 15, 2025

Gerald Kia of Matteson responded

Thank you so much, Tashay! It's great to hear that you're in love with your new vehicle and that you had an amazing experience with our customer service at Gerald Kia of Matteson. We appreciate your support and look forward to serving you again in the future. Sincerely, The Team at Gerald Kia of Matteson

July 04, 2025

Dealership Rating
Employee Rating

Good products and selection. Good and fair buying experience with Samantha and the sales manager More

by milljo
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Report | Print
Jul 05, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review, Milljo! We're thrilled to hear that you had a good buying experience with Samantha and our sales manager at Gerald Kia of Matteson. We appreciate your feedback on our products and selection. We hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

June 26, 2025

Dealership Rating
Employee Rating

Good service, great team services, complete recalls in a timely manner. Service department work well with and great customer service More

by valsj61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Aaron Carter, Shamir Turner, Matthew Bucey , David Casino

Report | Print
Jun 26, 2025

Gerald Kia of Matteson responded

Thank you for your feedback! We're pleased to hear that you experienced good service and timely recall completions at Gerald Kia of Matteson. Our team strives to provide excellent customer service, and we're glad it showed during your visit. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

June 20, 2025

Dealership Rating
Employee Rating

Service was great and I love my new purchase everything went nice and smooth!!! Thank you More

by kennethiahunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Bucey

Report | Print
Jun 20, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review, Kenneth! We're thrilled to hear that you had a great experience at Gerald Kia of Matteson and that you love your new purchase. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, The Team at Gerald Kia of Matteson

1
2
...
7

Dealership Inventory (283 Vehicles)

new 2026 Kia K5 car, priced at $30,415
2026 Kia K5
new
Yacht Blue exterior
Automatic
All-wheel Drive
$30,415
View Details
new 2026 Kia Carnival Hybrid car, priced at $54,785
2026 Kia Carnival Hybrid
new
Ceramic Silver exterior
Automatic
Front-wheel Drive
$54,785
View Details
new 2026 Kia Sportage car, priced at $37,060
2026 Kia Sportage
new
Snow White Pearl exterior
Automatic
All-wheel Drive
$37,060
View Details
new 2025 Kia K5 car, priced at $32,675
2025 Kia K5
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
$32,675
View Details
used 2022 Kia Seltos car, priced at $22,110
2022 Kia Seltos
used
Dark Ocean Blue exterior
Automatic
All-wheel Drive
$22,110
View Details
new 2026 Kia K5 car, priced at $38,810
2026 Kia K5
new
Wolf Gray exterior
Unknown
Front-wheel Drive
$38,810
View Details
View All Inventory