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Andy Browne
Andy Browne at Bettenhausen FIAT

Andy Browne

Service Manager

Bettenhausen FIAT

15941 S 94th Ave
Orland Park, IL 60462

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4.3
15 Reviews
4.3

15 Reviews

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15 Reviews of Andy Browne

May 05, 2026

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Employee Rating

Dave was very informative and kept me got back to me quickly and very helpful through the whole process. More

by jessec38
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Silva, Sam Jody , Candace

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May 05, 2026

Bettenhausen FIAT responded

Thank you for your feedback, Jesse! We're glad to hear that Dave was informative and helpful throughout your experience at Bettenhausen Certified Pre-Owned Megastore. We appreciate your review and hope to see you again soon! The Bettenhausen Certified Pre-Owned Megastore Team

September 30, 2025

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Employee Rating

I called to get a last-minute oil change. They got me in right away. Customer service was excellent. More

by Jolenecarlson
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candence and Patrick

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July 14, 2025

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They were very knowledgeable and professional service done right in a timely manner thank you More

by david.potter63
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candic

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February 01, 2025

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I had a major breakdown at 36,000 miles where the radiator pump got oil throughout the car. They help me get a hold of Jeep and do a Goodwill to help me pay for this. I was out of warranty. More

by HARLEYRUSS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Chaput, Andrew

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January 03, 2025

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Horrible service department, untrustworthy used car dealer. Outright lies and coverup of known issues . Stay away from these guys More

by Jlogerfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Jaber

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Jan 06, 2025

Bettenhausen FIAT responded

Thank you for sharing your feedback. We appreciate your concerns regarding our service department and your experience with Bettenhausen Certified Used Car Mega Store. We take such matters seriously and are committed to transparency and quality. We encourage you to reach out to us directly so we can discuss your experience in more detail and work towards a resolution. Your feedback is important to us, and we want to ensure all our customers have a positive experience. The Bettenhausen Certified Pre-Owned Megastore Team

November 13, 2024

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Employee Rating

Professional, friendly and respectful went out of their way to answer all my questions. Amazing More

by Unity10141
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Silva , David Potter

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Nov 15, 2024

Bettenhausen FIAT responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Bettenhausen Certified Used Car Mega Store was professional, friendly, and respectful during your experience. It's our goal to provide exceptional service and ensure all your questions are answered. We appreciate your feedback and look forward to assisting you again in the future! The Bettenhausen Certified Pre-Owned Megastore Team

August 09, 2024

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Employee Rating

Everyone is courteous and efficient. The dealership is clean and well maintained. I’ve been working with them since I purchased my Jeep in 2015. More

by def890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Chaput

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Aug 12, 2024

Bettenhausen FIAT responded

Thank you for your wonderful review! We truly appreciate your continued support since 2015 and are thrilled to hear that our courteous and efficient team, along with our clean dealership, has made your experience positive. We look forward to assisting you with your Jeep and any future needs at Bettenhausen Certified Used Car Mega Store. Come see us again soon! The Bettenhausen Certified Pre-Owned Megastore Team

November 27, 2023

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Every employee knows what it takes to build a long term relationship with their customer! More

by Drewsdad24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrea Welsh, Jose Silva , Jessica Chaput, Erubiel Esparza, Shannon Magurany, James Ralph, Eric Woodall

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Nov 29, 2023

Bettenhausen FIAT responded

Hello, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. The Bettenhausen Certified Pre-Owned Megastore Team

September 20, 2023

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Employee Rating

always great service, staff is professional and friendly. I bought multiple vehicles fro this location and only go here for service. More

by mfarrell86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Chaput

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Sep 22, 2023

Bettenhausen FIAT responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. The Bettenhausen Certified Pre-Owned Megastore Team

September 19, 2023

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Employee Rating

Satisfied with the service and the sales team and the service advisor see you next time More

by Wolicki5
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Sep 22, 2023

Bettenhausen FIAT responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. The Bettenhausen Certified Pre-Owned Megastore Team

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