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Andy Salvemini
Andy Salvemini at Matthews GM Center

Andy Salvemini

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.9
50 Reviews
4.9

50 Reviews

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50 Reviews of Andy Salvemini

October 24, 2025

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Employee Rating

The job was done quickly and the estimate of costs was exactly right. Always a pleasure to work with Matthews More

by CHRISKAPEGHIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 23, 2025

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Employee Rating

We always get reliable service at Matthews GMC. if there’s any issues that weren’t diagnosed on the original estimate, they explain what is needed clearly and with a fair estimate. More

by Lecampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Jim Rodgers, Mike Ryder

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Oct 24, 2025

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

October 23, 2025

Dealership Rating
Employee Rating

The invoice to diagnose the issue without fixing the problem seems to be unexpectedly high. More

by JBARNES15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 24, 2025

Matthews GM Center responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

October 17, 2025

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Employee Rating

Friendly staff and top notch service, best prices in town for any maintenance or repairs! More

by PLFILAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Rob Linge, Jim Rodgers

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Oct 20, 2025

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

October 13, 2025

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Employee Rating

Not very impressed with the service. Been in twice for a simple fix, still counting... More

by Bean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 15, 2025

Matthews GM Center responded

Hi Bean, Thank you for taking the time to share your feedback. We're sorry to hear that your recent service visit didn't meet your expectations. That's not the level of service we strive to provide. We'd like to learn more about what happened, so we can address your concerns directly. Please reach out to our Service Director, Mike Ryder at 607-798-8000 or mryder@matthewsauto.com with a convenient time to connect. Your experience matters to us, and we'd value the chance to regain your trust. Thank you, Matthews GM Center

October 11, 2025

Dealership Rating
Employee Rating

As usual the service was prompt and efficient. Fred was very helpful and efficient. It is always a pleasure to come to Matthews. More

by jdecatur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Rob Linge, Jim Rodgers

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September 29, 2025

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Employee Rating

They treat their customers very well. They are very professional. I like this dealership and I don't like must of the cadillac dealerships I have experienced. More

by SHASKETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2025

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

September 16, 2025

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Employee Rating

I am very Pleased with Mathews GMC. Communication is very good and they are prompt. More

by ERITT61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Rodgers

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Sep 17, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 05, 2025

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Employee Rating

Did a great job - explained everything regarding concerns I had. Maintenance was completed in a timely manner. More

by WMCEVOY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2025

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 21, 2025

Dealership Rating
Employee Rating

Excellent service. Fast, courteous, informative. Explained service done on warranty. Work done timely and efficiently. More

by gcoates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Rob Linge, Jim Rodgers

Report | Print
Aug 25, 2025

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

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