Angel Flores
Angel Flores at Norm Reeves Honda Superstore North Richland Hills
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Angel Flores

Service

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
84 Reviews
4.7

84 Reviews

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84 Reviews of Angel Flores

June 20, 2024

Dealership Rating
Employee Rating

I am extremely thankful for Rod, Ricky, and Tristan taking care of me. We had an issue that should not have been an issue. Rod, Ricky, and Tristan did not stop until they felt the issue was fixed. I ca More

by Gutierrez_Sh
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

June 18, 2024

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Great customer services fast service did a great job on my oil change thank you More

by Csaracordero09
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Recommend Dealer
Yes

Other Employees Tagged: Emanuel Alvarez

Jun 19, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our customer service and fast oil change.

June 18, 2024

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Service advisor Zackery Frausto is a professional and performs his duties excellently. He is customer oriented and explains what is needed and or required. Promote and increase his pay. More

by angeltdeverney
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Recommend Dealer
Yes

Other Employees Tagged: Zackery Frausto

Jun 19, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Zackery, and we will certainly recognize his excellent service.

June 15, 2024

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Clean and amazing, love the place so freaking friendly and appreciate everyone love it love it More

by mfit38
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Recommend Dealer
Yes
Jun 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words and appreciation! We're thrilled to hear that you had such a positive experience at our dealership. Looking forward to serving you again in the future!

June 13, 2024

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Great service as usual the technicians went above and beyond in their work thank you very much! More

by jmarting2000
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Recommend Dealer
Yes
Jun 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our technicians. Your satisfaction is our priority, and we look forward to serving you again in the future.

June 12, 2024

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Work was completed promptly, with minimal wait time. Scheduling on line was easy and got same day appointment. More

by alindallas2000
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Recommend Dealer
Yes
Jun 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience! We're delighted to hear that scheduling was convenient and your service was completed promptly. We appreciate your business!

June 11, 2024

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Employee Rating

I set an appointment with Angel over the phone. When my wife arrived to drop off the vehicle there was no record of the appointment and the part had not been ordered. When she expressed frustration More

by russscott
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Recommend Dealer
No
Jun 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Russ, we're sorry to hear that your wife had a frustrating experience with us. We assure you that customer satisfaction is our goal and we aim to provide friendly and respectful service to every customer. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com

June 11, 2024

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The service was great and they got me in and out and good time top notch More

by sirknighted
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Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French

Jun 12, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us and that our team was able to get you in and out efficiently. We appreciate your business and look forward to serving you again in the future!

June 08, 2024

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I have been this dealer since 2008 and i always take my vehicle to get repairs. So it is a good place to the vehicles to fixed it. More

by Chhetri_Mohan2009
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Recommend Dealer
Yes
Jun 11, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your continued trust in our dealership for your vehicle repairs since 2008! We're delighted to be your go-to place for fixing your vehicle. We look forward to serving you for many more years to come!

June 05, 2024

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Employee Rating

Service person was courteous and friendly when I brought my vehicle in for service. Will be coming back. More

by Nm4827
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Recommend Dealer
Yes
Jun 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our service team provided you with courteous and friendly service. We look forward to welcoming you back for your future automotive needs!

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