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Angela Hoover
Angela Hoover at Priority Lexus Newport News

Angela Hoover

Master Certified Lexus Service Manager

Priority Lexus Newport News

12831 Jefferson Avenue
Newport News, VA 23608

4.8
45 Reviews
4.8

45 Reviews

Write a Review

45 Reviews of Angela Hoover

August 14, 2025

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Employee Rating

Excellent service. clean service center. Friendly associates. Service performed in the time stated. Car was clean after service. More

by hsrussell
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 14, 2025

Priority Lexus Newport News responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Lexus Newport News to be a positive one. Please don't hesitate to reach out if you need anything else.

August 13, 2025

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Employee Rating

Priority has been a very positive experience, from buying in 2024 to service in 2025. Excellent dealership. More

by RPH907
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 13, 2025

Priority Lexus Newport News responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Lexus Newport News, we look forward to having you as a valued customer for many years to come!

August 07, 2025

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This was our first time requesting service at your dealership and found it to be a very pleasant experience. More

by Antbar41
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose B

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Aug 07, 2025

Priority Lexus Newport News responded

Thank you for choosing Priority Lexus Newport News and for sharing your experience with us! We hope to serve you again in the future! Safe travels!

August 03, 2025

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The experience was amazing. Everyone is professional and the service was timely. Great team effort in my observation. More

by jstbreal
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2025

Priority Lexus Newport News responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 30, 2025

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First service was performed in a timely manner and the technicians were very professional as well as nice. More

by carpetman100
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Tucker, Matt Perez

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Jul 31, 2025

Priority Lexus Newport News responded

Thank you for sharing your first experience with the Priority Lexus Newport News team! We look forward to welcoming you back with the same level of professionalism and care. Safe travels!

July 24, 2025

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Excellent service, made you feel important, cared about your car as their own! Definitely recommend!! More

by GranHoney
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 25, 2025

Priority Lexus Newport News responded

We truly appreciate your recommendation! Thank you for choosing Priority Lexus Newport News and for sharing your support of our team. See you next time!

July 20, 2025

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Employee Rating

On time appointment. Darrell listened to my concerns and issues, took the vehicle and assured they would investigate. Documented their findings, detailed inside and out More

by Roger
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Recommend Dealer
Yes
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Jul 21, 2025

Priority Lexus Newport News responded

Roger, thank you for choosing Priority Lexus Newport News and highlighting the great work of Darrell and the team!

July 10, 2025

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Excellent service! I love how they update you with video while your car is being serviced. More

by mspencer
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Recommend Dealer
Yes

Other Employees Tagged: Patrick (Frenchie) Antar , Darrell

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Jul 10, 2025

Priority Lexus Newport News responded

We truly appreciate your kind words and 5-star rating. Thank you for your Priority review!

July 10, 2025

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Excellent service department. Would recommend Priority Lexus to everyone. If you love your Lexus like like we love ours I would highly recommend them. More

by Judicialwatcher
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Recommend Dealer
Yes
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Jul 11, 2025

Priority Lexus Newport News responded

Thank you for the outstanding review and recommendation! We are thrilled that our service team always takes such great care of you and your vehicle. See you next time at Priority Lexus Newport News!

July 07, 2025

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Employee Rating

Easy to make an appointment. Quick check-in. Staff was pleasant and competent. In addition to service advisor keeping me informed, the dealership has an excellent and superb s More

by Ebumiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2025

Priority Lexus Newport News responded

It was a pleasure to have you as a customer! We are thrilled that our efficient and communicative service team made your visit so excellent and we hope to welcome you back to Priority Lexus Newport News next time. Thank you!

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