I was in search for Toyota Highlander Hybrid and found
the perfect car I was looking for. Angelo was a great sales representative and talked to me with great respect, communicated excellently and I truly
the perfect car I was looking for. Angelo was a great sales representative and talked to me with great respect, communicated excellently and I truly appreciated his time and patience from the first meeting to the countless text messages to finalizing the sale. I live over an hour away from the dealership and I needed to make multiple visits to the location and Angelo communicated with me at all times of the day. Angelo provided an above and beyond service. Unfortunately, we had a terrible, unpleasant and rude encounter with his manager by the name of Frank (Bald, little stocky and short). Frank was condescending with a terrible tone towards me and my friend. My friend and I discussed and decided to cancel everything altogether. Had it not been for Angelo's utmost respect for us after our encounter, we were out the door. Frank is supposedly a manager and I am shocked how he can be with the entitlement he showed us and the way he treated us - making us feel disrespected, unwelcome and a bit racist. He spoke from the tip of his nose and huffing and puffing how he has been doing this job for 30 years - at the end of that conversation, he was proven to be factually wrong. I was financing outside the dealership and was giving the financing firm I was going through the wiring instructions to send the money. This bald head had the audacity to come to me and tell me NOT to send the money and that he had another interested party. This was in the eleventh hour right before going into to see the finance officer and sign the documents. Angelo calmed me and my friend down again. We truly appreciate Angelo for his character and respect. If anything, Angelo should be the manager and get this bald head, Frank, out. Had it not been for Angelo, I would never have bought the car or stepped a foot on that facility.
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by SalahS
Other Employees Tagged:
Frank, the bald-headed manager - should be reprimanded. Zero stars.
Aug 07, 2025 -
Raymond Kia responded
We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.
Everyone was very friendly and welcomed my wife and I at
the door with a smile and a handshake.
the door with a smile and a handshake.
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by feldy17
Jul 25, 2025 -
Raymond Kia responded
Thank you for leaving such a positive review! We are glad tthat you and your wife were welcomed warmly at Raymond Kia. Our team is dedicated to providing a friendly and inviting atmosphere for all our customers. We look forward to seeing you again soon.
Sincerely, The Raymond Kia Team
This is a beautiful building.
It was welcoming, comfortable, and open. We were greeted immediately by friendly faces.
It was welcoming, comfortable, and open. We were greeted immediately by friendly faces.
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by Becfeld427
Jul 26, 2025 -
Raymond Kia responded
Thank you for your wonderful review! We truly appreciate your kind words about the welcoming atmosphere and friendly staff at Raymond Kia. We're glad to hear you had a comfortable experience. We look forward to seeing you again soon!
Sincerely, The Raymond Kia Team
Dealership is very clean and everyone was extremely
friendly. Staff greeted myself and my wife immediately as we entered the building with a smile.
friendly. Staff greeted myself and my wife immediately as we entered the building with a smile.
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by feldy17
Jul 26, 2025 -
Raymond Kia responded
Thank you for your review! We're glad to hear that you and your wife had a positive experience at Raymond Kia. Our team takes pride in creating a welcoming environment, and we appreciate your kind words about our cleanliness and friendly staff. If you have any further feedback or need assistance, please feel free to reach out to us. We hope to see you again soon!
Sincerely, The Raymond Kia Team
Angelo has been fantastic to work for two vehicles leases
and we will return. Whether in an undersized sales room or the new fully upgraded site, Angelo made us feel like a priority, worked with us to get a
and we will return. Whether in an undersized sales room or the new fully upgraded site, Angelo made us feel like a priority, worked with us to get a fair deal and to walk away excited about our purchase.
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by owduaalways
Jul 04, 2025 -
Raymond Kia responded
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us at Raymond Kia. It's wonderful to know that Angelo was able to make you feel like a priority while working on your vehicle leases. We look forward to welcoming you back for your next visit!
Sincerely, The Raymond Kia Team
Angelo was very professional and easy to work and talk
with. Great experience from start to finish. Listened to what I needed and produced quickly.
with. Great experience from start to finish. Listened to what I needed and produced quickly.
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by rvela
Jul 01, 2025 -
Raymond Kia responded
Thank you for your wonderful review! We’re thrilled to hear that your experience at Raymond Kia was so positive and that our team provided you with the professional service you deserve. Your feedback truly means a lot to us. We look forward to assisting you again in the future!
Sincerely, The Raymond Kia Team
Angelo made the car buying process amazing!
He treated everyone with respect. He found a car that had everything I was looking for while meeting all my needs, allowing me to feeling confident a
He treated everyone with respect. He found a car that had everything I was looking for while meeting all my needs, allowing me to feeling confident and happy with my purchase. I definitely recommended confiding in Angelo to help you with your car buying needs. I will be referring him to family and friends!
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by AnnaMarie
Jun 27, 2025 -
Raymond Kia responded
Thank you for your wonderful review, AnnaMarie! We’re thrilled to hear that Angelo made your car buying experience amazing and found the perfect vehicle that met your needs. Your recommendation to family and friends means a lot to us at Raymond Kia. We look forward to assisting you and your loved ones in the future!
Sincerely, The Raymond Kia Team
I went to check out a Kia K4, and guess who helped me
out? Angelo! It was such a breeze to buy the car with Angelo’s guidance. Thanks a bunch!
out? Angelo! It was such a breeze to buy the car with Angelo’s guidance. Thanks a bunch!
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by AntonioA
Jun 27, 2025 -
Raymond Kia responded
Thank you, Antonio! We're glad to hear that Angelo was able to assist you with your Kia K4 and make the buying process a breeze. Your satisfaction is our top priority at Raymond Kia. We appreciate your feedback and look forward to seeing you again soon. Enjoy your new ride!
Sincerely, The Raymond Kia Team
Pleasant from the very beginning, my wife loved the
Sorento and the purchase went very smoothe. From our trade in, to financing, smoothe sailing. Thank you Angelo.
Sorento and the purchase went very smoothe. From our trade in, to financing, smoothe sailing. Thank you Angelo.
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by stereohead0606
Jun 26, 2025 -
Raymond Kia responded
Thank you for your wonderful review! We're thrilled to hear that you and your wife loved the Kia Sorento and that your purchase experience was smooth from start to finish. We truly appreciate your kind words about Angelo and your trust in Raymond Kia. We hope to see you again soon for your next visit! Enjoy your new vehicle!
Sincerely, The Raymond Kia Team
Angelo made the car buying process easy and stress free.
We received the best customer service than we have at any other car dealership. highly recommend!
We received the best customer service than we have at any other car dealership. highly recommend!
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by Tyler and Jourdan
Other Employees Tagged:
Bob
Jun 26, 2025 -
Raymond Kia responded
Thank you for your wonderful review, Tyler and Jourdan! We’re thrilled to hear that Angelo made your car buying process easy and stress-free. Our team at Raymond Kia strives to provide the best customer service, and it's great to know we met your expectations. We appreciate your recommendation and look forward to serving you again in the future!
Sincerely, The Raymond Kia Team