Anthony Gagliano

BUYER BEWARE – Stay far away from Classic Buick GMC. Their service department has been a nightmare since the day we drove our brand-new vehicle off the lot. After service, our vehicle was returned to Their service department has been a nightmare since the day we drove our brand-new vehicle off the lot. After service, our vehicle was returned to us in unacceptable condition, and our windshield had a chip and a crack running down it. We reported the issue and sent photos to Marilyn in the service department, but after multiple calls and texts we never received a response. No accountability and no follow-up. We also dealt with Anthony in the service department for over a year, and communication has been terrible. We were told for three months that our windshield had been ordered and scheduled for replacement, only to find out from a manager that it was never ordered at all. Messages are left on read, calls aren’t returned, and problems never get resolved. They tell you what you want to hear and then ghost you. When you spend your hard-earned money on a brand-new vehicle, you expect basic customer service and professionalism. Unfortunately, this dealership offers neither. We will never purchase another vehicle from Classic Buick GMC again. More

Report | Print

Friendly Professional always on time. Highly recommend this excellent service department to any Buick owner Highly recommend this excellent service department to any Buick owner More

Report | Print

The service & attention I received was excellent. I would definitely buy my next vehicle again from them. I would definitely buy my next vehicle again from them. More

Report | Print

The dealership is pristine and everyone is very helpful! Joe was my sales associate and was very professional, very nice and very helpful! He did everything he could to make my experience positive! I Joe was my sales associate and was very professional, very nice and very helpful! He did everything he could to make my experience positive! I was headed out of town the next morning and needed a tourno co er on the pickup I purchased. He was able to get it and have it installed that same day. More

Report | Print

My appointment was at 8 AM and I met Anthony Gagliano who was my service advisor. Anthony was very good throughout the appointment and kept me informed and updated on the progress very timely! I was there was my service advisor. Anthony was very good throughout the appointment and kept me informed and updated on the progress very timely! I was there for about 2 hours which I thought was about right for the tasks involved. The facility and grounds looked great and very organized. Overall this was a very good visit. More

Report | Print

Classic Elite is the perfect place to buy a car! The service is excellent and the staff is remarkable. The service is excellent and the staff is remarkable. More

Report | Print

Anthony was rude and condescending, I’d been waiting and when he finally got around to waiting on me I tried to tell him what the truck was in for, he shut me down told me “I’m not interested in what happen when he finally got around to waiting on me I tried to tell him what the truck was in for, he shut me down told me “I’m not interested in what happened before today.” He then proceeded to condescend, when I told him not to talk to me that way he told me I could wait for someone else. Anthony then proceeded to ask me why my vehicle was there. I told him you weren’t interested when I was trying to tell you. My truck was in last week and they told me it had been repaired, went in to look and it wasn’t fixed. Had to bring the truck in again to get it fixed and on their time table. I’m without my truck and bringing it in again at their convenience and get hit with an attitude. More

Report | Print

Brian service manager, best customer service. I have ever received thanks for everything service department one of the best I have ever received thanks for everything service department one of the best More

Report | Print

Great location and very friendly customer service. Glad I came to this location did great Glad I came to this location did great More

Report | Print

I was truly impressed with this dealership. Everyone was so professional and kind. I was greeted with a smile. Anthony and Steven were professional and knowledgeable. Listened to my concerns a Everyone was so professional and kind. I was greeted with a smile. Anthony and Steven were professional and knowledgeable. Listened to my concerns and ensured I would get a diagnosis within 2 to 24 hours. Had a driver to take me home and within 3 hours I received a diagnosis. Everyone was courteous including the driver. My car was fixed in a timely manner. Thank you for your service. More

Report | Print