Anthony Rosen
Anthony Rosen at Shawnee Mission Ford

Anthony Rosen

Service Department Assistant Manager

Shawnee Mission Ford

11501 Shawnee Mission Parkway
Shawnee, KS 66203

4.5
30 Reviews
4.5

30 Reviews

Write a Review

30 Reviews of Anthony Rosen

August 19, 2025

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Employee Rating

I'll never do business with Shawnee Mission Ford Service Department again. Had scheduled a service appointment for early Friday morning for brake repairs and didn't get my truck back until 10am the followin More

by jayhawk2k3
Service Price Transparency
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Recommend Dealer
No

August 15, 2025

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Called the dealer about one of the many recalls Ford has. They just kept arguing and lying to me about it. Terrible service by horrible people. Service would not talk to me and parts just was Rude. More

by polane49
Service Price Transparency
Service Communication
Recommend Dealer
No

February 23, 2025

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Lack of communication around appointment timing and when the work was completed. I scheduled an appointment for an oil change at 10 and was told it would take 4 hours. More

by Abby
Service Price Transparency
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Recommend Dealer
No
Feb 24, 2025

Shawnee Mission Ford responded

I'm sorry to hear about the communication issues you experienced regarding your appointment. We strive for clear and timely updates, so it's disappointing to know we fell short in this instance. Please feel free to reach out if you'd like us to address any further concerns or questions. Thank you, David MacDonald - Service Manager - +1 (913) 374-1463

November 19, 2024

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Very good service here - respectful and courteous in every way - not to mention fast service and pick up and delivery More

by F150 RCSB
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Recommend Dealer
Yes
Nov 19, 2024

Shawnee Mission Ford responded

We're delighted to hear you had a positive experience with our team at Shawnee Mission Ford! Providing respectful and efficient service is what we strive for. Thank you for your feedback!

November 14, 2024

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Great service and technicians were very helpful. Would recommend them for all services. Thank you. More

by rickhernandezgt
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Recommend Dealer
Yes
Nov 15, 2024

Shawnee Mission Ford responded

The team at Shawnee Mission Ford loves seeing great reviews! Thank you, Rick!

November 14, 2024

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Yesterday’s Service Experience was excellent and am Happy with the value.What I paid for what I got. The service advisor David was excellent to work with. My truck’s total cost of ownership has been excellen More

by Dbraum
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Recommend Dealer
Yes

Other Employees Tagged: David McDonald

Nov 14, 2024

Shawnee Mission Ford responded

We're delighted to hear that David provided you with excellent service at Shawnee Mission Ford. It's great to know you're happy with the value and overall experience. Thank you for sharing your feedback!

October 26, 2024

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Extremely helpful and courteous to me and my whole family at every step, even though we made them stay extra late and told them our whole life story. OB and Tony we're amazing! More

by KS Grown
Sales Price Transparency
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Recommend Dealer
Yes
Oct 28, 2024

Shawnee Mission Ford responded

It's fantastic to hear that OB and Tony provided such helpful and courteous service at Shawnee Mission Ford! We're glad your experience was positive, even with the late hours. Thank you for choosing us!

October 06, 2024

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Shawnee Mission Ford provided pickup and delivery service for me. I was very happy with the experience. All staff I talked with were great . I will be using this service next week. More

by kclady51
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marcus and Brook

Oct 07, 2024

Shawnee Mission Ford responded

We're happy to hear that you had a positive experience with our pickup and delivery service at Shawnee Mission Ford! Our team is always here to assist, and we look forward to seeing you again next week.

August 30, 2024

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Ford picked up my car from my home fixed it and brought it back that afternoon! More

by Pepper
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Recommend Dealer
Yes
Aug 30, 2024

Shawnee Mission Ford responded

Pepper, we appreciate your five-star review of Shawnee Mission Ford. Thanks for sharing your experience!

August 09, 2024

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Employee Rating

My car was ready same day in the afternoon Even though there was multiple major Items to be done More

by James
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David MacDonald, Shane Varner, Will Enyard , Derby Miller

Aug 09, 2024

Shawnee Mission Ford responded

James, thank you for the great review. We look forward to seeing you again at Shawnee Mission Ford!

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