Anthony Tippett Jr.

Outstanding Customer Service – Above and Beyond! I recently purchased a driver-side sun visor from the Infiniti of Norwood parts department and tried to install it myself in the parking lot. Unf I recently purchased a driver-side sun visor from the Infiniti of Norwood parts department and tried to install it myself in the parking lot. Unfortunately, I didn’t have the right tools, and the electrical cable slipped up into the headliner—completely out of reach. Feeling stuck, I went into the service department to ask for help. Even though the team was in the middle of a meeting (Anthony Tippett Jr., Fernando Diaz and Dominique), they immediately stopped to listen to my situation and jumped into action. Anthony took the initiative and instructed Dominique (I hope I have his name right) to take my car into the service bay and had a technician finish the installation for me. The whole process took less than ten minutes, and when I offered to pay for the labor, Dominique politely refused. It’s rare these days to find such genuine, helpful service, especially for something small. Their professionalism and kindness made a huge impression on me. I’ll definitely be coming back here for future service and highly recommend Infiniti of Norwood to anyone who values great customer care. Thomas A satisfied G37xS owner More

Report | Print

Great place to take my car to be serviced. I would recommend it to people I know. I would recommend it to people I know. More

Report | Print

This is the worst dealership, unethical and dishonest service department. Don't trust this dealership. service department. Don't trust this dealership. More

Report | Print

The folks at Infiniti Of Norwood are such pleasant people and it's always a pleasure seeing and dealing with them. They're amazing people from sales to service, they're professionalism is second to none and and it's always a pleasure seeing and dealing with them. They're amazing people from sales to service, they're professionalism is second to none and it gives my family and I peace of mine to know that we're well taken care of. More

Report | Print

I like this dealership. I would recommend it to people I know. I like their location also. I would recommend it to people I know. I like their location also. More

Report | Print

Best experience dealing with Anthony T, he’s always friendly and goes over everything that needs to be done. Most importantly I trust him. friendly and goes over everything that needs to be done. Most importantly I trust him. More

Report | Print

Best service in Massachusetts. Great team, very professional. Best in class management team. Always honest. I will only bring my car to Infiniti of Norwood. Great team, very professional. Best in class management team. Always honest. I will only bring my car to Infiniti of Norwood. More

Report | Print

Great service, up front, attentive to customers needs! A clean, welcoming waiting area and were able to provide a loaner. A clean, welcoming waiting area and were able to provide a loaner. More

Report | Print

They are very and good. I like this place and the service they’ve have provided. they’ve have provided. More

Report | Print

I went in for an oil change and the service was good and my service tech Anthony was friendly and helpful. my service tech Anthony was friendly and helpful. More

Report | Print