Antonio Cancilla

Since I recently moved to Henderson, rather than going to my usual AutoNation Honda East, I went to Findlay Honda Henderson for an oil change and a recall of my civic wheels & tires. Antonio C., a service c my usual AutoNation Honda East, I went to Findlay Honda Henderson for an oil change and a recall of my civic wheels & tires. Antonio C., a service consultant, said it may take up to 1.5 hours for my car to be ready. So I took a seat in the waiting area. I then received a txt that said if I need anything throughout my service visit, pls reply to this txt - Antonio. So I waited and waited. After 1.5 hours, I replied to that txt, and asked how much longer will this take? No reply. So I continued to wait. Long story short, I waited 3 hrs for them to do just an oil change. I thought maybe they were taking long because of the recall, but they didn’t even check my wheels and tires. Someone dropped the Ball and Antonio’s excuse was that they were backed up. My appointment was at 10a. How backed up could they be? Not no 3 hrs for just an oil change. There was no communication during the wait like how Honda East would communicate with their customers. Also, I was not a walk in. I had an appt. Although Antonio was apologetic, I was not happy at all. 1st & last time here. Such a bad experience for me that I WILL NEVER go back there. Findlay Honda is a joke. More

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Great team on all around! Antonio is one of the best service reps I have ever had! Antonio is one of the best service reps I have ever had! More

by DEVERETTSR Verified Customer Verified Customer

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Best experience ever Kind, helpful, prompt, and professional service I love Findlay Honda and only plan to get service there. professional service I love Findlay Honda and only plan to get service there. More

by COURTNEYLIZHUTCHINSON Verified Customer Verified Customer

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Every time I bring my car Antonio makes it a easy amazing experience Repeat customer experience Repeat customer More

by Qualyfied1 Verified Customer Verified Customer

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best & quickest service department in the valley. no matter what you drive, they can satisfy all. no matter what you drive, they can satisfy all. More

by hondagirlll Verified Customer Verified Customer

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I was greeted by Antonio Cancilla service consultant, he was professional, efficient, and friendly, he kept me updated on the service and recommendations without being pushy. Service was also quick, I was o was professional, efficient, and friendly, he kept me updated on the service and recommendations without being pushy. Service was also quick, I was out in less than 90 minutes . More

by MANU.ZOPPAS Verified Customer Verified Customer

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My car was due for big maintenances and brought it and Antonio Cancilla was very patients w me since we communicate by text due to my deafness. And my car runs a lot better. Hes awsome Antonio Cancilla was very patients w me since we communicate by text due to my deafness. And my car runs a lot better. Hes awsome More

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Antonio is my absolute favorite person to deal with there. I trust him with my car which means I trust him with my literal life. He communicates professionally and kindly. I hope you do everything i there. I trust him with my car which means I trust him with my literal life. He communicates professionally and kindly. I hope you do everything in your power to keep him around because he's truly important to me and I can't be the only one with this opinion. Please invest in him. He has untapped potential. More

by KATTLMT Verified Customer Verified Customer

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Went in for a recall. My service agent, Antonio, was fabulous. Easy check in, check out and everything was great. He is personable, knowledgeable and I enjoy dealing wi My service agent, Antonio, was fabulous. Easy check in, check out and everything was great. He is personable, knowledgeable and I enjoy dealing with him. More

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Antonio, our service advisor, was fantastic. He quickly diagnosed and resolved the issue with our 2021 Accord under warranty and had everything completed the same day, including an oil change an He quickly diagnosed and resolved the issue with our 2021 Accord under warranty and had everything completed the same day, including an oil change and tire rotation. When we picked up the car, it was ready and waiting, along with a helpful list of upcoming recommended maintenance. We’ll definitely be back and will be scheduling with Antonio again. More

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